Mobile IT Technician - Field Tech & Customer Support Pro

Geeks on Wheels; Queenstown; On-site; NZD 30,000 - 52,000; Full time

Benefits offered by this job

Company Vehicle

Great Team

Travel Around the Region

Technical Up-skilling

Job summary

Geeks on Wheels in Queenstown, NZ, is seeking a mobile PC technician to join a friendly team of Geeks. You’ll diagnose and fix computer problems at customers’ homes or offices, and help clients choose premium tech solutions.

This full-time role requires experience with PC and Mac systems, excellent customer service, and the ability to explain tech clearly. A NZ driver’s licence is essential, and the base hourly rate is negotiable with a generous bonus.

Qualifications

• Some experience building PC systems.
• Understanding of Windows and/or Apple Mac operating systems.
• Great customer service and rapport building skills.
• Comfortable selling IT solutions to clients as required.
• Ability to thrive on complex and technical challenges.
• Strong and effective verbal and written communication skills.
• Excellent time management, prioritising and multitasking skills.

Responsibilities

• Software/hardware troubleshooting on PC and/or Apple Mac.
• Installing and maintaining small business and home networks.
• Removal of nasty viruses and malware and optimising internet, wifi and email technologies.
• Computer rebuilds and system clean-ups as well as providing recommendations on technology based on our customers’ needs.

Skills

PC building experience

Windows & MacOS

Customer service

IT solutions selling

Technical problem solving

Verbal & written communication

Time management

Job description

Geeks on Wheels in Queenstown, NZ, is seeking a mobile PC technician to join a friendly team of Geeks. You’ll diagnose and fix computer problems at customers’ homes or offices, and help clients choose premium tech solutions.

This full-time role requires experience with PC and Mac systems, excellent customer service, and the ability to explain tech clearly. A NZ driver’s licence is essential, and the base hourly rate is negotiable with a generous bonus.