Milford Sound - Team Leader

RealNZ; Milford Sound; In loco; NZD 43.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Subsidised accommodation

RealNZ staff adventures at discount

Descrizione del lavoro

RealNZ in Milford Sound is seeking a seasoned leader to oversee our day cruises. You will guide a tight-knit team, train crew, provide guests with outstanding service, and ensure smooth operations on the water in one of New Zealand's most iconic locations.

Fluency in Mandarin and English, maritime experience, and a proven track record in team leadership are essential. The role offers guaranteed hours, subsidised accommodation, and opportunities to enjoy RealNZ adventures while working in a

Competenze

• At least 12 months crewing & hospitality experience on commercial cruise boats.
• Fluency in Mandarin and English.
• Experience in leading a team.
• Strong communication, guest-focused and problem-solving abilities.

Mansioni

• Oversee day cruises and lead the onboard team to deliver service excellence.
• Train crew, guide guests, and assist in operations to ensure safety and quality.
• Collaborate with crew to solve issues and maintain guest satisfaction.

Conoscenze

Team leadership

Maritime knowledge

Hosting & guiding

Mandarin/English fluency

Descrizione del lavoro

Milford Sound / Piopiotahi is one of the most beautiful places on Earth, and its remote location is part of what makes it so special. Life here is a little different from what you might be used to. You'll be surrounded by incredible landscapes, working alongside a close-knit team and experiencing a side of New Zealand that few people ever get to call home. If you want a season you'll talk about for the rest of your life, keep reading.

Are you a proven leader with a strong background in hospitality?

Everyone has heard of our legendary cruises in Milford Sound. Not only is the landscape breathtaking and the food memorable, but the entire experience is unforgettable.

We are looking for a leader to oversee our team on the day cruises in Milford. We are a close-knit whanau so you will be constantly on the go with your teammates. You will work alongside the crew performing a variety of different duties including training crew, nature guiding, assisting in the galley preparing food and instructing and providing guests with the very best customer service.

We Are Looking For Someone Who Has

• At least 12 months crewing & hospitality experience on commercial cruise boats
• Fluency in Mandarin and English
• Experience in leading a team
• Maritime knowledge
• Hosting and Guiding experience
• Strong communication, a team player who loves interacting with our guests and other crew members, and can problem solve and comfortable with making decisions

What's in it for you?

• Subsidised accommodation in Milford Sound
• 10 days on, 4 days off roster, allowing for plenty of time to explore.
• Incredible staff perks: Enjoy our iconic adventures for free or at a great discount! Think rafting the Shotover and Kawarau Rivers, cruising Doubtful Sound, exploring the Te Anau Glowworm Caves, and discovering the magic of Rakiura.

Additional Details

Location: Milford Sound

Guaranteed hours per week: 30+

Day rate (hourly equivalent): $31 - $33

Number of positions: 1

Employment Type: Permanent, Full Time

Real People, Real Places, Real Experiences. Welcome To Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.