Merchandising Operations Lead – Process Excellence

CGR Services; Foxton Beach; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder access for confidential support

Global career opportunities

Job summary

Woolworths Group in New Zealand seeks an operational leader to manage process flow and drive excellence across a store workstream. You will oversee adherence to food safety standards, ensure timely routines, and lead a swarm to maintain high-quality displays and product availability.

You will train and coach team members, resolve issues proactively, and step in as Acting Store Manager on scheduled shifts, contributing to collaborative initiatives to improve outcomes.

Qualifications

• Experience in process excellence and continuous learning.
• Ability to lead a swarm and train teammates.
• Strong compliance and communication abilities.

Responsibilities

• Lead Operational Excellence: Ensure accurate and timely completion of routines, maintain food safety/SF5 compliance, and oversee production standards for fresh items.
• Drive Visual Merchandising: Lead product presentation, ensuring best quality availability, high standards for displays, promotions, facings, markdowns, and removal of out-of-date products.
• Champion Team Development: Lead your swam in correct task completion, provide on-job training and coaching, and foster a safe work environment.
• Proactively Resolve Issues: Elevate process issues to the Function Lead and perform health checks to implement improvements.
• Provide Store-Wide Leadership: Act as Store Manager on scheduled shifts and participate in initiatives to boost team collaboration.

Skills

Process excellence

Team leadership

Collaborative partnerships

Compliance

Communication

Job description

Woolworths Group in New Zealand seeks an operational leader to manage process flow and drive excellence across a store workstream. You will oversee adherence to food safety standards, ensure timely routines, and lead a swarm to maintain high-quality displays and product availability.

You will train and coach team members, resolve issues proactively, and step in as Acting Store Manager on scheduled shifts, contributing to collaborative initiatives to improve outcomes.