Merchandise Coordinator — Hybrid Retail & Customer Experience

JB Hi-Fi; Napier; Hybrid; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts across JB Hi‑Fi Group

Hybrid working options

12 weeks parental leave for eligible

Job summary

JB Hi‑Fi Napier is seeking an enthusiastic Merchandise Coordinator to join our team and help drive sales through effective merchandising execution and policy compliance. You will maximise efficiency while ensuring a positive shopping experience for customers both in-store and online.

We value teamwork, a strong customer focus, and a proactive can-do attitude. This role offers hybrid work options and opportunities for growth within the JB Hi‑Fi Group.

Qualifications

• Experience in merchandise/events in retail environments.
• Positive, can-do attitude and willingness to learn.
• Strong customer-service orientation and problem-solving skills.
• Ability to multitask and stay organized in a fast-paced setting.

Responsibilities

• Collaborate with store team to deliver a positive in-store and online customer experience.
• Coordinate day-to-day merchandising tasks, planners, guides, and new product initiatives.
• Contribute to JB Hi‑Fi brand and store presentation through merchandising and in-store marketing.
• Build and maintain effective relationships with internal and external stakeholders.

Skills

Merchandising knowledge

Customer service

Team player

Attention to detail

Job description

JB Hi‑Fi Napier is seeking an enthusiastic Merchandise Coordinator to join our team and help drive sales through effective merchandising execution and policy compliance. You will maximise efficiency while ensuring a positive shopping experience for customers both in-store and online.

We value teamwork, a strong customer focus, and a proactive can-do attitude. This role offers hybrid work options and opportunities for growth within the JB Hi‑Fi Group.