Medical Secretary & Receptionist – Primary Care

NHS Jobs; Nelson; On-site; NZD 42,000 - 54,000; Full time

Job summary

Yarnspinners Primary Health Care Centre in Nelson seeks a Medical Secretary to provide a courteous, efficient reception service and manage patient records and communications. The role requires handling confidential information and supporting the GP and Practice Manager in daily operations.

The post involves taking dictation, typing letters, arranging appointments, and ensuring accurate data entry for prescriptions and patient details.

Responsibilities

• Re-organise and support the practice in the reception area. To report any problems to the Practice Manager
• To maintain confidentiality regarding patient diagnosis and treatment at all times.
• Answer incoming calls to the practice within the agreed timescale (within 3-5 rings).
• Make new and follow up appointments. Receive and direct patients on arrival
• Record all requests for visits and inform the GP as soon as possible.
• Taking dictation from the GP and ensuring referral/private letters are typed within 48 hours.
• Preliminary investigations if any complaints made against the Practice, and then pass onto Practice Manager.
• Print computerised repeat prescriptions (and deal with EPS) and ensure they are checked and signed before handing to patients.
• Update change of names and addresses on computer when notified by patients.
• Tidy and ensure safety of consulting rooms at the end of each surgery.

Job description

Yarnspinners Primary Health Care Centre in Nelson seeks a Medical Secretary to provide a courteous, efficient reception service and manage patient records and communications. The role requires handling confidential information and supporting the GP and Practice Manager in daily operations.

The post involves taking dictation, typing letters, arranging appointments, and ensuring accurate data entry for prescriptions and patient details.