Medical Receptionist

Victoria Clinic; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Job summary

Victoria Clinic and Tu Tonu Hauora are co-located General PracticeClinics and an Urgent Care clinic in Central Hamilton. This role focuses on welcoming patients, handling requests, and ensuring smooth front-desk operations in a busy environment.

Training will occur in the first 2 weeks before weekend roster shifts, with a mix of day, evening, and weekend hours. Applicants should be eligible to work in New Zealand and demonstrate a friendly, proactive approach, accuracy, and strong attention to

Qualifications

• Eligible to work in New Zealand.
• Understanding of Te Tiriti o Waitangi and its application.
• Positive can-do attitude and fast learner.
• Able to multi-task and work under pressure.
• Willing to learn new systems and ask questions when needed.
• 2 years in a Medical Reception role or busy customer service environment preferred.
• Training during first 2 weeks before weekend shifts transition.

Skills

Customer service

Professionalism

Multi-tasking

Under pressure

Fast learner

Communication

Ask questions

Friendly demeanor

Te Tiriti o Waitangi understanding

Tools

Medtech Evolution

Job description

Victoria Clinic and Tu Tonu Hauora are co-located General PracticeClinics and an Urgent Care clinic in Central Hamilton. We offer a strong, supportive team environment. Our focus is prioritizing our patient's needs. Your hours of work are Monday to Sunday 7.30am to 8pm as per roster.

We are looking for someone who can provide excellent customer service with a high degree of professionalism in a busy environment. Accuracy and high attention to detail is required when dealing with patients, their requests and our funders. You must be able to work a combination of day, evening and weekend shifts.

In the 1st 2 weeks of employment you must be available to attend training on consecutive weekdays before transitioning to weekend shifts as per the roster.

To be successful you must

• Be eligible to work in New Zealand.
• Have a sound understanding of Te Tiriti o Waitangi and the ability to apply its principles to your role.
• Be open, friendly and warm to put patients at ease.
• Have a positive can-do attitude and a fast learner.
• Be open to learning new systems and ask questions when the need arises.
• Possess a talent for multi-tasking.
• Have the ability to work effectively under pressure.
• Be able to work a combination of day, evening and weekend shifts.
• Medtech Evolution experience preferred but not essential.
• A minimum of 2 years experience in a Medical Reception roleorbusy customer serviceenvironment is preferred.

Previous candidates who have been interviewed and not been offered the role will not be considered.