MECCA Queenstown - Host

Mecca Brands; Queenstown; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discount

Product allowance

Job summary

MECCA Brands in Queenstown is seeking hospitality-focused retail hosts to deliver an outstanding customer experience, building authentic connections with shoppers on the shop floor and acting as brand ambassadors for MECCA’s hero lines.

You will work with a supportive team to maintain a safe, compliant store environment, contribute to day-to-day operations, and engage in ongoing education to stay ahead of the latest beauty trends while upholding MECCA values.

Qualifications

• Delivering an exceptional customer experience and create authentic connections with customers
• Play a key role in supporting the wider team with on-floor presence and ability to pivot as required
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way
• Contribute to the overall store performance through providing an excellent customer experience

Responsibilities

• Delivering an exceptional customer experience and create authentic connections with customers
• Play a key role in supporting the wider team with on-floor presence and pivot as required
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way
• Contribute to the overall store performance through providing an excellent customer experience

Skills

Customer service

Brand knowledge

Teamwork

Communication

Job description

Are you passionate about beauty and get joy from making people feel and look good?

Life as a host at MECCA / Te tū hei kaimanaaki ki MECCA

World-class education: continuous upskilling from brand founders, our education team and MECCAversity

Work with the latest products from the world’s top brands

Work-life balance; casual and permanent opportunities with regular schedules

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

Day-to-day responsibilities / Ngā kawenga o ia rā

• Delivering an exceptional customer experience and create authentic connections with customers
• Play a key role in supporting the wider team with on-floor presence and ability to pivot as required
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way
• Contribute to the overall store performance through providing an excellent customer experience

What success looks like in this role / Ngā āhua o te angitu i tēnei tūranga

• Can confidently deliver an exceptional customer experience in line with MECCA’S customer service standards
• Can demonstrate strong product knowledge for MECCA’S hero brands and products
• Ability to show an active commitment to continuous learning and improvement
• Can work effectively and safely as part of the team to ensure the successful running of the store
• Always upholding the MECCA values

If you have never worked for MECCA before, the first 90-days of employment will be subject to a trail period

Next steps / Te kōkiri whakamua

If you need any additional support throughout our recruitment process, please just let us know via [e-mail]

More than makeup / Nui atu i te pani mata At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html

Follow @LIFEATMECCA Visit our LinkedIn page Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.