Marketing & Operations Coordinator

Bidvest New Zealand Limited; Auckland; On-site; NZD 65,000 - 90,000; Full time

Job summary

Aspire Foods is seeking a hands-on marketing and operations coordinator to blend marketing execution with operational exposure across New Zealand. You will help build brand awareness, support sales activity, capture customer success stories and strengthen CSR messaging.

The role offers variety, initiative, and potential leadership growth, working across content, sampling programs, and sustainability initiatives.

Qualifications

• 2-5 years’ experience in marketing, hospitality foodservice, FMCG, operations, or a related field.
• Exposure to customer-facing environments is highly desirable.
• Experience coordinating projects, campaigns, or administrative processes.

Responsibilities

• Marketing & Growth Execution: Plan, create and publish engaging content across LinkedIn, Instagram and Facebook, and the website.
• Maintain a rolling content calendar aligned with business priorities.
• Capture photo and video content from kitchens, production environments, customer visits, and product applications.
• Develop customer testimonials, chef quotes, and case studies; create sales support materials.
• Coordinate product sampling programs nationally and support sales conversations with product information and resources.

Skills

Content creation

Social media marketing

Brand awareness

Written communication

Job description

Aspire Foods partners with foodservice operators across New Zealand, delivering high-quality foods solutions that help kitchens improve consistency, efficiency and sustainability. Our focus is on practical outcomes for customers supported by strong operational capability and a commitment to reducing food waste.

The Opportunity

This unique role combines marketing execution with operational exposure. Rather than working solely behind a desk, you will spend time understanding how our products, production processes, logistics, and customer relationships come together to create value.

You will play a key role in building brand awareness, supporting sales activity, capturing customer success stories, and strengthening our operational and CSR messaging.

This position is ideal for someone who enjoys variety, takes initiative, and wants to develop broad business experience with the potential to grow into future leadership opportunities.

Key Responsibilities

Marketing & Growth Execution (Approx. 60%)

Content & Social Media

• Plan, create and publish engaging content across LinkedIn and Instagram& Facebook, website.
• Maintain a rolling content calendar aligned with business priorities
• Capture photo and video content from kitchens, production environments, customer visits, and product applications
• Monitor engagement and identify content opportunities
• Write content that highlights

- Product consistency and quality

- Sustainability initiatives and waste reduction outcomes

- Customer success stories

• Gather feedback from customers trails and product sampling activities
• Develop customer testimonials, chef quotes, and case studies
• Create practical sales support materials for the commercial team
• Maintain a central library of customer proof points and success stories

Sampling & Account Support

• Coordinate product sampling programs nationally
• Track sample activity, follow-up actions, and outcomes.
• Cover Industry events
• Support sales conversations with product information, preparation guidance, and customer resources
• Assist with maintaining visibility of the sales and trail pipeline

Operations & Business Support (Approx. 40%)

Operations & Administration Support

• Assist with order processing and customer documentation
• Support production scheduling and coordination activities when required
• Help manage customer on boarding administration
• Develop an understanding of supply chain, production, and logistics process
• Contribute to continuous improvements initiatives across the business

CER, Compliance & Reporting Support

• Assist with tracking sustainability and operational performances metrics, including:

- Food waste reduction

- Process control improvements

• Support food safety and compliance documentation
• Assist in preparing reports and supporting information for larger customer and institutional accounts

What Success Looks Like

Within your first 90 days, you will have

• Established and maintained consistent LinkedIn and Instagram, face-book activity
• Published 20-30 relative foodservice- focused content pieces
• Produced 3-5 customer case studies, testimonials or success stories
• Developed a working understanding of Aspire Foods” operations, logistics, and customer journey

About You

Experience

• 2-5 years’ experience in marketing , hospitality foodservice, FMCG, operations, or a related field
• Exposure to customer-facing environments is highly desirable
• Experience coordinating projects, campaigns, or administrative process.

What This Role Is Not

To ensure expectations are clear, this role is not:

• A Graphic designer
• A paid advertising Specialist
• A Brand strategist
• An Influencer Marketing Role

This is a hands-on execution and coordination role embedded within the day-today operation of the business.

Why Join Aspire Foods?

• Gain exposure across marketing, sales, operations and customer success
• Develop a deep understanding of the foodservice industry
• Work closely with business leadership and influence growth initiatives
• Build a broad commercial skillset that supports future career progression
• Be part of a growing business with opportunities for increased responsibility and leadership development.

Skills & Experience

• Highly organised with strong attention to detail
• Comfortable interacting with chefs, operators, and customers
• Strong written and verbal communication skills
• Able to capture basic photo and video content using a smartphone
• Proactive, practical, and willing to learn
• Curious about how businesses operation beyond marketing
• Comfortable working across both office and operational environments