Marketing Manager

TSB; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

TSB is seeking an experienced Marketing Manager for a short-term contract to lead brand and communications work across Auckland and New Plymouth. You will coordinate marketing requirements for property projects, represent Brand and Marketing in cross-functional teams, and push multiple card-related and customer activation projects forward with accuracy and brand integrity.

With strong copywriting and project-management skills, you will produce clear customer communications and manage updates to

Qualifications

• Solid experience as Marketing Manager or senior marketing delivery role.
• Strong copywriting and written communication skills.
• Exceptional attention to detail with customer-facing materials.
• Proven ability to manage multiple projects and deadlines.
• Ability to quickly understand complex briefs and act.
• Confidently represent brand and customer needs in cross-functional teams.
• Experience managing stakeholders, agencies, feedback and approvals.
• Calm, proactive approach and ability to hit the ground running.
• Banking or financial services experience is a strong advantage.

Responsibilities

• Coordinate marketing and brand requirements for property projects.
• Represent Brand and Marketing in cross-functional project teams.
• Support card-related projects, including customer communications.
• Write, review and coordinate clear customer communications across channels.
• Manage updates to marketing materials and customer collateral.
• Collaborate with internal stakeholders and agencies to keep projects moving.
• Manage timelines, feedback, approvals and delivery across workstreams.
• Ensure activity is accurate, customer-focused and on brand; pull regular campaign reports.

Skills

Marketing leadership

Copywriting

Attention to detail

Project management

Stakeholder management

Agency coordination

Brand representation

Proactive approach

Onboarding readiness

Banking familiarity

Job description

Marketing Manager

Fixed Term (Short term assignment)

New Plymouth and Auckland locations considered

About the role

We’re looking for an experienced contract Marketing Manager to join our Brand and Marketing team for a short-term assignment, helping us deliver several priority projects during a busy period for TSB.

This is a hands‑on role for an experienced marketer who can quickly understand the brief, navigate a complex organisation and get work moving. With a short runway, you’ll need to be comfortable stepping into projects already under way and making a valuable contribution from the outset.

You’ll work across a varied portfolio, including helping to coordinate branch upgrades, representing the TSB brand within project teams, supporting card-related projects and customer activation communications, and managing updates to marketing and customer collateral.

Strong written communication skills and exceptional attention to detail will be essential. You’ll help turn complex information into clear, customer-friendly communications while making sure every detail is accurate, consistent and on brand.

What you’ll do

Help coordinate the marketing and brand requirements for property projects

Represent Brand and Marketing within cross-functional project teams

Support on assigned card-related projects, including customer communications

Write, review and coordinate clear customer communications across different channels

Manage updates to marketing materials and customer collateral

Work with internal stakeholders and agency partners to keep projects moving

Manage timelines, feedback, approvals and delivery across multiple workstreams

Make sure all activity is accurate, customer-focused and consistent with the TSB brand

Pull together regular reporting for our brand campaign in market

What you’ll bring

Solid experience in a Marketing Manager, Senior Marketing Manager or senior marketing delivery role

Strong written communication and copywriting skills

Exceptional attention to detail, particularly when reviewing customer-facing material

Proven experience managing multiple projects and competing deadlines

The ability to quickly understand complex briefs and turn them into clear actions

Confidence representing brand and customer needs within cross-functional teams

Experience managing stakeholders, agencies, feedback and approval processes

A practical, calm and proactive approach

The ability to hit the ground running with limited onboarding

Experience in banking, financial services or another regulated environment would be a strong advantage, as you’ll need to balance customer clarity, brand consistency and accuracy.

Why TSB?

You’ll join a welcoming, collaborative team and contribute to important work that will be seen and experienced by customers across Aotearoa. It’s an opportunity to make a real impact in a short period, working across brand, communications, and project delivery.

Applications close 6.00pm Sunday 20th of September, all applications will be reviewed as they come in.

For a copy of the Job Description visit marketing-manager_pd.pdf