Manhattan WMS Specialist - Cloud & Data Ops

Tata Consultancy Services; Auckland; On-site; NZD 108,000 - 144,000; Full time

Job summary

Tata Consultancy Services Australia seeks an experienced WMS/IT systems analyst to configure, integrate, and support Manhattan WMS while contributing to batch processing, releases, and documentation. You will work with core DC operations, incident/change management, and cross-functional teams to meet business needs.

The role leverages IBM Cognos SCI, MOCA, Oracle DB, SQL, and Azure Cloud in a distribution environment, with opportunities for growth, learning, and collaboration across our global

Qualifications

• Manhattan WMS configuration, integration, and support (preferably 2018 version).
• Strong knowledge of Distribution Center operations and supply chain processes.
• Incident, problem, and change management experience.
• Batch process support and system monitoring expertise.
• Strong analytical, troubleshooting, and communication skills.
• Experience with IBM Cognos SCI, MOCA, Oracle DB, SQL, and Azure Cloud.

Responsibilities

• Provide application development and support for Manhattan WMS (incidents, problems, service requests, system health checks).
• Configure, integrate, and enhance WMS functionalities based on business requirements.
• Support batch jobs, critical system processes, user management, and access provisioning.
• Develop and maintain SOPs, knowledge base articles, and operational documentation.
• Coordinate with product vendors for L3/L4 support and manage escalations.
• Analyze business requirements, contribute to user story grooming, and support QA/testing activities.
• Participate in release management, deployments, and post-production support.

Skills

Manhattan WMS

Distribution Center operations

Incident management

Batch processing

Analytical skills

Communication skills

Troubleshooting

Tools

Manhattan WMS

IBM Cognos SCI

MOCA

Oracle DB

SQL

Azure Cloud

Job description

Tata Consultancy Services Australia seeks an experienced WMS/IT systems analyst to configure, integrate, and support Manhattan WMS while contributing to batch processing, releases, and documentation. You will work with core DC operations, incident/change management, and cross-functional teams to meet business needs.

The role leverages IBM Cognos SCI, MOCA, Oracle DB, SQL, and Azure Cloud in a distribution environment, with opportunities for growth, learning, and collaboration across our global