Manager, Global Sales Operations

Seequent; Christchurch; On-site; NZD 180,000 - 240,000; Full time

Job summary

Seequent seeks a Manager, Global Sales Operations to lead and develop the global sales operations function. You will oversee the customer-order lifecycle, licensing fulfilment, invoicing support and related quote-to-cash activities, while partnering with Seequent and Bentley Systems to strengthen processes and automation.

Reporting to the Director, Commercial Operations, you will lead through regional Team Leads, drive governance and enable strategic improvements across the organization, with a

Qualifications

• Proven leadership experience in global sales operations or comparable function.
• Experience coordinating regional teams and complex workflows.
• Strong understanding of quote-to-cash processes and controls.

Responsibilities

• Lead and develop the global sales operations function through Team Leads, setting strategy and performance expectations across regional teams.
• Coach Team Leads and senior contributors to strengthen succession and cross-regional consistency.
• Own the global transactional advisory model and coordinate high-risk escalations for complex transactions.

Skills

Leadership

Global sales ops

Order management

Process improvement

Analytics

Stakeholder management

Communication

Education

Bachelor's degree in Business Administration or related

Job description

About UsAt Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.We operate in 145+ countries while proudly maintaining headquarters in New Zealand.About the roleReporting to the Director, Commercial Operations, the Manager, Global Sales Operations leads and develops Seequent’s global sales operations function. You’ll set functional direction and ensure consistent delivery across the customer-order lifecycle, licensing fulfilment, invoicing support, compliance reporting and related quote-to-cash activities.Leading through regional Team Leads and senior contributors, you’ll be the senior escalation and advisory point for Global Sales Operations. You’ll partner across Seequent and Bentley Systems to strengthen processes, systems, controls, automation and organisational capability while balancing strategic priorities with operational delivery.In this role you will have the opportunity to:Lead and develop the global sales operations function through Team Leads, setting strategy, priorities, operating standards and performance expectations across regional teams.Coach Team Leads and senior contributors, strengthening succession, capability, cross-regional consistency and a connected global team culture.Own the global transactional advisory model and coordinate high-risk escalations for complex, non-standard, high-value or time-critical transactions.Provide governance across the customer-order lifecycle, including quote approvals, closure review, licensing enablement, invoicing support, compliance reporting and controls.Use reporting and trend analysis to oversee workflow health, service levels, quality outcomes, regional consistency and period-end operational readiness.Prioritise the GSO improvement portfolio and sponsor scalable quote-to-cash, licensing, invoicing and contract management improvements, including automation and responsible use of AI.To be successful in this role you should have:At least 8 years’ demonstrated leadership experience in global sales operations, commercial operations, order management or a comparable quote-to-cash function.Experience leading people through other leaders or coordinating multiple regional teams and shared functional resources.A strong understanding of the order lifecycle, licensing, invoicing, controls, compliance and cross-functional transaction governance.The ability to provide commercially aware advice, make sound decisions in ambiguity and communicate risk clearly to senior stakeholders.Experience sponsoring process, systems, automation or transformation initiatives and translating strategy into sustained operational outcomes.Strong analytical, prioritisation, stakeholder management, written and verbal communication skills, supported by curiosity, patience and a continuous-improvement mindset.A degree, diploma or certificate in Business Administration or a related discipline is advantageous, but not essential.Location and additional informationThis is an office-based role and may be based in multiple locations. Given the global distribution of the Global Sales Operations team, you may need to facilitate or attend calls and meetings across different time zones. Occasional travel may also be required, depending on business needs.The role leads Team Leads, Global Sales Operations, shared functional resources and other roles as designated.How to applyIf this sounds like the role for you, apply today with a covering letter and CV.#LI-SH1Our Commitment to Equity, Diversity, and InclusionAt Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!Benefits of being a Seequenteer and why you’ll love being on our team.We aspire to be pioneers of positive change in the way organisations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits; these benefits are unique to each location Seequent resides in. Please ask your Talent Acquisition Specialist.If this posting gets you excited about joining Seequent please apply now!For more information about everything Seequent, please visit Seequent.com.Equal Opportunity Employer:Seequent (Bentley) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.Seequent (Bentley) Policy on EEO, Affirmative Action and Pay Transparency Non-DiscriminationSeequent (Bentley) participates in e-Verify / Seequent (Bentley) participate in e-Verify / Right to Work NoticeRequest an Accommodation:As an Equal Opportunity Employer, Seequent is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by sending us an email at [e-mail].