Manager, Communications Delivery

Ministry Of Justice; Wellington; On-site; NZD 150,000 - 207,000; Full time

Job summary

Ministry of Justice in Wellington seeks a Manager, Communications Delivery to lead the development and delivery of clear, engaging communications for Te Au Reka, ensuring stakeholders understand the change and how to participate.

You will manage a small team, align messaging across internal and external channels, and translate strategic goals into compelling narratives that support adoption and impact across courts and tribunals.

Qualifications

• Proven experience in communications leadership within complex change environments.
• Strong people leadership and ability to build a high-performing communications function.
• Ability to manage a fast-paced environment with shifting priorities.
• Translate strategy into engaging communications for diverse audiences.
• Understanding Te Ao Māori, Te Reo Māori and tikanga.
• Knowledge of Court and Tribunal environments and Te Au Reka implications.

Responsibilities

• Lead internal and external communications, engagement materials, and collateral.
• Provide strategic oversight and practical leadership for high-quality communications products.
• Build confidence, readiness and commitment to the future way of working in the courts.
• Translate strategy into messaging that resonates across diverse audiences.
• Ensure the team has the capability, tools and processes to deliver effectively.

Skills

Communications leadership

People leadership

Adaptability

Strategic communication

Māori knowledge

Court environments

Team collaboration

Storytelling

Job description

Job Description

Manager, Communications Delivery

Fixed Term, Full Time

Wellington CBD

Te Au Reka - Improving access to justice for all New Zealanders

Te Au Reka represents the opportunity of a lifetime, making a profound difference to those who work in and interact with our courts and tribunals. We are seeking to modernise the administration of justice by replacing highly manual, time-consuming, paper-based process with a new digital case management solution transforming the way people access and experience justice in Aotearoa New Zealand.

Te Au Reka is a large, complex and unique programme spanning the courts and tribunals of New Zealand. In delivering Te Au Reka, we are seeking to build the Ministry's capability to deliver complex programmes of change. Working on Te Au Reka will give you the opportunity to use your knowledge and experience, while developing new ways of working. We are building a team who are highly collaborative, inquisitive and adaptable. Te Au Reka is a game-changer and we care deeply about making it a success.

This is your opportunity to shape how one of the Ministry's most significant programmes communicates its goals, progress, and impact—helping create a justice system that works better for everyone.

Te Haeata/The Opportunity

The Manager, Communications Delivery plays a critical role in leading clear, consistent, and engaging communications that support the successful delivery and adoption of Te Au Reka. The role ensures that people across the Ministry of Justice, Judiciary and other key stakeholders understand why change is occurring, how it affects them and how they can participate.

As part of the Change and Engagement team and working closely with the Te Au Reka Leadership Team, the Manager provides both strategic and hands‑on expertise to build confidence, readiness and commitment to the future way of working in the courts.

The Manager leads a small team of communications professionals, providing strategic oversight and practical leadership to ensure high‑quality, timely, and impactful communication products. This includes internal and external communications, engagement materials, and supporting collateral. The Manager will ensure the team has the capability, tools, and processes to deliver effectively.

Ō pūkenga/Skills and Experience

• Proven experience in communications leadership, ideally within complex change environments.
• Strong people leadership capability and the ability to build a high‑performing communications function.
• The ability to handle a fast‑paced environment, where priorities can change at a moment's notice
• The ability to translate strategy into communication that resonates across diverse audiences.
• An understanding of Te Ao Māori, Te Reo Māori me onā tikanga
• In‑depth knowledge of our Court and Tribunal environments and an understanding of the opportunities that Te Au Reka will bring.
• A willingness to be a team player and to contribute to delivering Programme outcomes of a high standard
• A passion for storytelling, engagement, and helping people understand why change matters and how to be part of it.

Utu ā-tau/Salary

Salary Range: The appointing salary for this role is between $149,972 and $206,507 based on skills and experience.