Maintenance Manager

SNG (Sovereign Network Group); Linwood-Central-Heathcote Community; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Travel opportunities

Car access

Job summary

SNG, a leading Housing Association, invites applications for a Maintenance Manager to join our Property Services Team in the Hurn Hub in Christchurch, covering the Southampton Locality. You will lead a team of around 12+ in-house trades and external contractors to deliver customer‑centred, high quality property maintenance and improvements.

You will oversee planned works—roofs, windows & doors—and responsive repairs, set clear expectations, ensure safe working practices, maintain data in our

Qualifications

• Experience managing a direct labour workforce focused teams.
• Demonstrable ability to plan the delivery of workstreams in a customer focussed environment.
• Ability to plan, track and forecast income and expenditure against budgets to deliver value for money.
• Knowledge of health, safety and environmental legislation with focus on CDM compliance.
• Proficient use of Microsoft Office with Intermediate or advanced Excel skills.

Responsibilities

• Deliver outcomes for customers in a safe and timely way through a trades operatives team.
• Maintain high quality data within property systems.
• Set and maintain high levels of safe working practices in line with Health and Safety legislation and CDM.
• Ensure local knowledge of customer, asset and investment needs across the locality.
• Engage with residents and groups to develop co-created services.

Skills

Direct labour management

Workforce planning

Budget management

Commercial acumen

Health and safety

Excel (advanced)

Tools

Microsoft Office

Job description

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent.

It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our Hurn Hub in Christchurch covering our Southampton Locality.

The role

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing on mainly Planned Works - roofs/windows & doors including Responsive Repairs Works as required.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You’ll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.