Maintenance Manager

Hilton; Christchurch; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Career development

Job summary

Hilton Christchurch’s Chateau on the Park seeks a Maintenance Manager to lead all hotel engineering operations and energy management. You will manage the maintenance team, coordinate with Housekeeping, and ensure safety and statutory compliance while protecting assets and guest experiences.

The role requires strong leadership, budgeting acumen, and a proactive approach to facilities management in a hospitality setting. Join a renowned global brand committed to outstanding service.

Qualifications

• Advanced knowledge of building management/engineering.
• A trade qualification or similar.
• Experience with budgeting and basic accounting.
• Strong communication and leadership skills.
• Proven ability to manage a team and maintain high guest service.

Responsibilities

• Lead the Maintenance Team in day-to-day hotel engineering operations.
• Coordinate with Housekeeping to prioritise maintenance in guest rooms and public areas.
• Develop systems to ensure health and safety of guests and staff.
• Communicate with local agencies to ensure compliance with regulations.
• Prepare budgets for Engineering and monitor expenditures.
• Perform daily checks and oversee emergency procedures as required.
• Diagnose, repair and maintain mechanical equipment throughout the hotel.
• Build strong relationships with internal and external customers.
• Identify energy conservation opportunities and supervise energy programs.
• Oversee renovation projects and contractor management.
• Recruit, coach, and manage team performance and development.

Skills

Leadership

Team management

Budgeting

Communication

Customer service

Facilities management

Problem solving

IT skills

Education

Trade qualification

Engineering qualification

Job description

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Chateau on the Park Christchurch, a DoubleTree by Hilton team, that’s exactly what you’ll do every time you come to work! You are responsible for the entire engineering operations of all the hotel’s systems, plant, and equipment. You ensure the POMEC budget is utilised as efficiently and effectively as possible to satisfy guest needs, the property, and its assets. As a Maintenance Manager, you’re not just assisting the Director in overseeing the safety and functionality of the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

As Maintenance Manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Maintenance Team and staying abreast of compliance regulations and procedures in the field of Maintenance, as required for hotel standards.

Specifically, a Maintenance Manager will perform the following tasks to the highest standards:

• Lead the Maintenance Team in the day-to-day maintenance operations of the hotel, including service standards, equipment schedules, and work schedules
• Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
• Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
• Communicate with local agencies to ensure full compliance with statutory regulations
• Prepare Capital and Repairs and Maintenance budgets for Engineering
• Perform daily checks around the hotel
• Conduct lift emergency release procedures as required
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Develop, implement, and direct all emergency programs
• Develop, implement and manage energy conservation programs for the property to minimize expenses
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
• Perform special projects and other responsibilities as assigned
• Identify and introduce environmentally friendly systems and equipment
• Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
• Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation

Qualifications

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

What are we looking for?

Skills

• Advanced knowledge of building management/engineering
• A qualification in a Trade, or similar
• Exposure to budgeting and basic accounting
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Strong leadership skills and previous experience of managing a team
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience of facilities management
• Proficient, at an advanced level, with computers and relevant computer programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First Aid
• Qualification in Engineering or Trades field

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.