Executive, Sales

JobSpace; Christchurch; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Award-winning workplace culture

Job summary

Chateau on the Park Christchurch - a DoubleTree by Hilton is actively seeking a Sales Executive to identify and pursue new business, deliver compelling pitches, and close deals that maximize revenue for the hotel.

The successful candidate will be CRM proficient, highly organized, able to work under pressure, and capable of hosting clients as needed. This role supports the Commercial team and aligns with Hilton's values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.

Qualifications

• Two years in a similar role, preferably within a hotel chain environment.
• Strong communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Basic understanding of sales processes and revenue generation.
• Proficient in hotel systems (Delphi, Salesforce, OnQ/PEP, Market Planner Survey).
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.

Responsibilities

• New account acquisition.
• Complete RFPs in a timely manner.
• Maintain and strengthen relationships with clients and develop understanding of their needs to convert business.
• Assist the wider Commercial team entertain clients and agents as necessary.
• Conduct tours of inspections of the hotel with potential clients.
• Assist with Sales updates to clients.
• Ensure all reports are produced as requested by Management.
• Collate market intelligence on trends and competitors.
• Research potential opportunities and understand competitors' strengths and weaknesses.
• Develop and maintain product knowledge about the Hotel.
• Update and maintain accurate account profiles in the database systems (e.g. Delphi).
• Actively contribute to maximising revenue and generating business.

Skills

CRM proficiency

New account acquisition

Relationship building

Sales pitches

Closing deals

Tools

Delphi

Salesforce

OnQ/PEP

Market Planner

Job description

The iconic Chateau on the Park Christchurch - a DoubleTree by Hilton is looking for a Sales Executive who appreciates the impact of both local and global travel and understands the reason we are here, to delight our guests and clients.

Ideally the candidate will work well under pressure, have strong organization skills and be proficient in using a CRM.

This role involves identifying and prospecting potential clients, making sales pitches, and closing deals to maximize revenue. As a Sales Executive, you're not just supporting sales operations and lead generation to help drive new business - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

We are looking for a team member who is keen to continue growing their career and aligns themselves with our Hilton values - Hospitality, Integrity, Leadership, Teamwork, Ownership and Now and who demonstrates the following behaviours:

• Self-motivated
• Naturally energetic
• Team player
• Flexibility with hours as some hosting will be required
• Excellent command of written and spoken English
• Able to work under pressure and deal with stressful situations during busy periods
• Full New Zealand Driver's License
• Flexibility to host outside of normal business hours (including weekends)

What will I be doing:

• New account acquisition
• Complete RFP's in a timely manner
• Maintain and strengthen relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order to convert the business
• Assisting the wider Commercial team entertain clients and agents as necessary
• Conduct tours of inspections of the hotel with potential clients
• Assisting with Sales updates to clients
• Ensure all reports are produced as requested by Management
• Collate market intelligence, including market trends, competitor shifts and changing market conditions
• Research potential opportunities
• Have an understanding and knowledge of our competitors strengths and weaknesses
• Develop and maintain a broad range of product knowledge about the Hotel
• Update and maintain accurate account profiles in the database systems e.g. Delphi
• Actively work as a member of the team, contributing to maximising revenue and generate business

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

It would be an advantage for the successful candidate to have:

• Two years in a similar role, preferably within a hotel chain environment
• Strong communication and interpersonal skills
• Ability to build and maintain client relationships
• Basic understanding of sales processes and revenue generation
• Proficient in hotel systems (e.g., Delphi, Salesforce, OnQ/PEP, Market Planner Survey)
• Self-motivated, goal-oriented, and able to work in a fast-paced environment

Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests- we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career- and help us make every stay a little more magical.