Luxury Retail Sales Consultant - Brand Experience & Growth

Swarovski Group; Auckland; Hybrid; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Recognition awards

Employee discounts

Volunteering leave

Employee assistance program

Product & training

Career development opportunities

Job summary

Swarovski Queen Street is seeking a Sales Consultant to deliver exceptional customer service and create memorable brand experiences for our diverse shoppers in central Auckland. You will tell compelling product stories, promote loyalty programs, and contribute to hitting sales targets in a dynamic team environment.

Ideal candidates are passionate about fashion and luxury, comfortable with retail technology, and eager to grow within a globally renowned brand.

Qualifications

• Proven customer service excellence
• Experience in multicultural retail environment
• Digital literacy with retail tech
• Ability to engage customers with storytelling

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Fashion retail

Multicultural retail

Customer service

Digital tools

Team player

Job description

Swarovski Queen Street is seeking a Sales Consultant to deliver exceptional customer service and create memorable brand experiences for our diverse shoppers in central Auckland. You will tell compelling product stories, promote loyalty programs, and contribute to hitting sales targets in a dynamic team environment.

Ideal candidates are passionate about fashion and luxury, comfortable with retail technology, and eager to grow within a globally renowned brand.