Luxury Retail Sales Consultant - Storytelling & Style

Swarovski Group; Auckland; Hybrid; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Employee discounts

Volunteering leave

Employee assistance program

Training and development

Career opportunities

Job summary

Swarovski Newmarket is seeking a Sales Consultant to deliver outstanding service, tell stories about our products, and build emotional connections with customers. You’ll promote loyalty programs, hit personal and store targets, and keep the store welcoming and well-organized.

You’ll thrive in a multicultural retail environment, stay digitally savvy with retail tools, and bring creativity to the team. Training and career growth are supported, with employee discounts and volunteering leave.

Qualifications

• Demonstrated excellence in customer service and relationship building.
• Able to tell compelling product stories to customers and drive engagement.
• Targets and KPIs understood with a results-driven mindset.

Responsibilities

• Deliver outstanding service and create emotional connections with customers.
• Promote loyalty programs and drive individual sales goals.
• Collaborate with team to maintain a welcoming, organized store environment.
• Stay up to date with product knowledge and use digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Sales-driven

Team collaboration

Digital tools

Fashion/luxury knowledge

Education

High School Diploma

Tools

POS systems

Retail software

Job description

Swarovski Newmarket is seeking a Sales Consultant to deliver outstanding service, tell stories about our products, and build emotional connections with customers. You’ll promote loyalty programs, hit personal and store targets, and keep the store welcoming and well-organized.

You’ll thrive in a multicultural retail environment, stay digitally savvy with retail tools, and bring creativity to the team. Training and career growth are supported, with employee discounts and volunteering leave.