Luxury Retail Sales Consultant - Storytelling & Growth

Swarovski Crystal; Auckland; On-site; NZD 40,000 - 56,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive product and personal培训

Job summary

Swarovski in Auckland is seeking a Sales Consultant to deliver outstanding service and build emotional connections with customers. You will tell stories about our products, help shoppers find perfect pieces, and contribute to achieving daily and team sales goals in a vibrant store environment.

The right candidate is passionate about fashion and luxury, experienced in multicultural retail, digitally savvy, and eager to grow through product training and career development opportunities.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Sales oriented

Multicultural retail experience

Digital retail tools

Creative storytelling

Brand passion (fashion/luxury)

Job description

Swarovski in Auckland is seeking a Sales Consultant to deliver outstanding service and build emotional connections with customers. You will tell stories about our products, help shoppers find perfect pieces, and contribute to achieving daily and team sales goals in a vibrant store environment.

The right candidate is passionate about fashion and luxury, experienced in multicultural retail, digitally savvy, and eager to grow through product training and career development opportunities.