Logistics & Operations Specialist — Inventory Excellence

Miele Australia Pty; Auckland; On-site; NZD 80,000 - 100,000; Full time

Benefits offered by this job

Quarterly Life Leave

Personal development and career growth

Employee discounts

Wellbeing programs and EAP

Job summary

Miele New Zealand is seeking a Logistics & Operations Specialist to optimize inventory, support the Sales team and drive operational excellence across the supply chain.

Working closely with internal stakeholders and third-party logistics providers, you'll combine analytical thinking with relationship management to improve inventory performance, enhance operational efficiency and deliver exceptional customer outcomes.

Qualifications

• Experience in inventory management, supply chain, logistics or operations.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Proven ability to build strong relationships with internal and external stakeholders.
• Excellent organisational and time management skills with the ability to manage multiple priorities.
• Intermediate Microsoft Excel.
• Nice-to-have experience managing third-party logistics (3PL) providers.
• Experience in sales operations or commercial support.
• Exposure to inventory reporting, KPI analysis and root-cause analysis.
• Experience with ERP systems such as ASW, Cognos or similar business systems.

Responsibilities

• Manage inventory across multiple stock categories, ensuring optimal stock availability, integrity and efficient product lifecycle management.
• Coordinate sales support activities including order processing, display stock management, point-of-sale distribution and customer enquiries.
• Build strong relationships with Sales teams, third-party logistics providers and business partners to ensure seamless operations.
• Monitor inventory performance through stocktakes, cycle counts, reconciliations and proactive inventory planning.
• Manage the returns process, including approvals, reconciliations and root-cause analysis to identify opportunities for continuous improvement.
• Develop KPI reporting and operational insights to support business decisions and improve supply chain performance.
• Collaborate with Australian planning teams and New Zealand stakeholders to drive efficiency, reduce waste and optimise inventory investment.

Skills

Inventory management

Supply chain

Logistics

Operations

Analytical thinking

Stakeholder management

Excel

3PL management

ERP systems

Tools

ASW

Cognos

Job description

Miele New Zealand is seeking a Logistics & Operations Specialist to optimize inventory, support the Sales team and drive operational excellence across the supply chain.

Working closely with internal stakeholders and third-party logistics providers, you'll combine analytical thinking with relationship management to improve inventory performance, enhance operational efficiency and deliver exceptional customer outcomes.