Loan Specialist

Leander fintech limited; Christchurch; On-site; NZD 42,000 - 56,000; Full time

Job summary

Leander fintech limited – Christchurch, South Island is seeking a friendly customer service representative to engage with customers over the phone and capture information accurately, guiding them through the application journey. You will assess finance applications for suitability, complete the finance forms, and communicate clearly to ensure a smooth process for our customers.

A calm, professional demeanor and good problem-solving abilities are valued to help customers through the process, even

Qualifications

• Computer and online literacy: typing, email, basic software skills.
• Professional yet personable phone manner and customer service skills.
• Strong problem solving and lateral thinking abilities.

Responsibilities

• Capturing customer information via the phone.
• Assessing applications for finance and determining suitability of the customer.
• Completing finance applications.

Skills

Computer literacy

Phone etiquette

Customer service

Problem solving

Tools

Sales software

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Leander fintech limited – Christchurch, South Island

Engage with our customers over the phone: Your easy going nature and friendly approach will make our customers enjoy working with us.

Key Responsibilities

• Capturing customer information via the phone
• Assessing applications for finance and determining suitability of the customer
• Completing finance applications

Skills required

• Computer and online/digital literate: Standard computer skills such as typing, email, sales software.
• Professional —but personable — phone manor and customer service skills
• Problem solving and the ability to think laterally.