Lifeguard Shift Supervisor

Hutt City Council; Lower Hutt; On-site; NZD 34,000 - 44,000; Part time

Benefits offered by this job

Paid birthday leave

Wellbeing leave, plus additional perks

Discounted memberships / premiums

Ongoing development and wellbeing | 0

Job summary

Hutt City Council's Stokes Valley Pool is seeking a confident Shift Supervisor to oversee poolside operations, lead Lifeguards, and ensure a safe, welcoming environment for our community.

You will manage day-to-day activities during your shift, monitor water quality, and coordinate maintenance while prioritising safety, customer service and teamwork. This hands-on role suits those ready to step up from lifeguard experience or with leadership in aquatic settings.

Qualifications

• Current Pool Lifeguard Competency Certificate is required.
• Current First Aid Certificate is required.
• Experience in an aquatic facility is preferred.
• Customer service and team leadership experience required.
• Confidence using computers and systems is required.
• Having a Swimming Pool Water Treatment Certificate and prior leadership in an aquatic facility would be advantageous.

Responsibilities

• Lead Lifeguards during your shift and maintain a calm, safe poolside environment.
• Coordinate day-to-day pool operations and resolve issues effectively.
• Monitor water quality and perform regular plant and equipment checks.
• Ensure health, safety and wellbeing for staff and patrons.
• Escalate issues and communicate with the public as needed.
• Support preventative and reactive facility maintenance.

Skills

Lifeguard leadership

Customer service

Team leadership

Computer literacy

Education

Pool Lifeguard Competency Certificate

First Aid Certificate

Swimming Pool Water Treatment Certificate

Job description

Work with purpose - your mahi contributes directly to our city Development opportunities to expand your skills Deliver impactful customer experiences to our community We are looking for a confident and capable Shift Supervisor to join our Aquatics team at our Stokes Valley Pool. As a Shift Supervisor, you will be a key frontline leader, helping ensure our pools are safe, welcoming and running smoothly. You will oversee day-to-day poolside operations, support and guide our Lifeguard team, and make sure our customers and facility needs are met effectively.

About the role

This is a hands-on role where you will work alongside the team while taking responsibility for the smooth running of poolside operations during your shift.

• Provide positive leadership and direction to Lifeguards during your shift
• Help resolve issues and maintain effective communication across the team
• Monitor pool water quality to ensure it meets required standards
• Carry out regular inspections of plant, equipment and the working environment
• Maintain a strong focus on health, safety and wellbeing.
• Support preventative and reactive facility maintenance
• Be a point of escalation for any issues, including engaging with members of the public.

Vacancy hours

31 hours, 4 shifts per week Monday – 1.00pm to 8.30pm Thursday – 9.00am to 6.00pm Friday – 5.00am to 2.00pm Saturday – 8.30am to 5.30pm

View the Job Description here.

About you

You will be an experienced Lifeguard who is ready to step up, or someone who already has experience leading others in an aquatic environment. You will be comfortable making decisions, providing direction and staying calm when things get busy. Just as importantly, you will be approachable, customer focused and able to build positive relationships with both your team and our community.

To be successful, you will need:

• A current Pool Lifeguard Competency Certificate
• A current First Aid Certificate
• Experience working in an aquatic facility
• Customer service and team leadership experience
• Confidence using computers and systems.
• A Swimming Pool Water Treatment Certificate and previous leadership experience within an aquatic facility would be an advantage.

Some of our great benefits include:

• Paid birthday leave
• Wellbeing leave, plus additional perks
• Discounted memberships / premiums
• Ongoing development and wellbeing support

Applications close 12 November 2026 Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi.

At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive.

He aha te mea nui o te ao? He tangata, he tangata, he tangata.

What is the most important thing in the world? It is the people, it is the people, it is the people.

Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt. We're a team of leaders, planners, connectors and creators designing our future alongside our communities.

Tūhono mai. Come join us!