Learning Designer

IAG; Auckland; Hybrid; NZD 70,000 - 110,000; Full time

Benefits offered by this job

KiwiSaver 4.5%

20 days leave

MyLeave 5 days

Insurance benefits

LinkedIn Learning access

Study assistance

Job summary

IAG is seeking a Learning Designer to craft engaging learning experiences and deliver high-quality solutions across topics including insurance, risk, AI and leadership. You will partner with SMEs and stakeholders to turn complex information into simple, impactful learning, using Articulate 360 and SharePoint, while applying human-centred design and measurement practices.

In a 12-month fixed-term, full-time role across multiple NZ locations, you’ll balance delivery with new challenges, and

Qualifications

• Experience in designing digital learning solutions.
• Familiarity with Articulate 360 (Storyline and Rise).
• Ability to partner with SMEs and stakeholders.
• Comfort with learning technologies and analytics.
• Interest in AI and emerging learning tech.

Responsibilities

• Design and develop engaging, high-quality learning experiences across topics.
• Collaborate with SMEs to transform complex information into learning solutions.
• Apply human-centred design to improve learning experiences.
• Design and build digital learning using Articulate 360, SharePoint and related tech.
• Manage multiple priorities while delivering quality learning solutions.
• Explore AI and emerging tech to enhance learning design and delivery.
• Contribute to BAU and new learning projects across IAG.

Skills

Learning Design

Instructional Design

Learning Experience Design

Stakeholder collaboration

LMS

Microsoft 365

SharePoint

Learning analytics

AI in learning

Tools

Articulate 360

SharePoint

LMS

Microsoft 365

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help us create learning that makes a difference.

We're looking for a Learning Designer who is passionate about learning, thrives in a fast-paced environment and takes pride in delivering high-quality work. You'll be someone who takes ownership, shows initiative and enjoys turning ideas into impactful learning experiences. Bringing creativity, curiosity and a learner-first mindset, you'll work as part of a team dedicated to creating great learning experiences for our people.

This role offers the opportunity to balance day-to-day delivery with new challenges, experiment with new ideas and continuously improve the way we design and deliver learning across IAG.

This is a 12-month fixed-term full-time role based in multiple locations across Aotearoa New Zealand.

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Design and develop engaging, high-quality learning experiences that meet business and learner needs across topics including insurance, risk, AI and leadership.
• Partner with subject matter experts, stakeholders and colleagues to transform complex information into simple, engaging and effective learning solutions.
• Apply learning expertise, creativity and human-centred design principles to challenge the status quo and continuously improve learning experiences.
• Design and build digital learning solutions using Articulate 360, SharePoint and other relevant learning technologies.
• Manage multiple priorities while maintaining a high standard of quality and delivering learning solutions that achieve intended outcomes.
• Explore and apply AI and emerging technologies to enhance the way learning is designed, developed and delivered.
• Contribute to both business-as-usual initiatives and new projects, helping shape the future of learning across IAG.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• A background in Learning Design, Instructional Design or Learning Experience Design, ideally within a complex organisation.
• Demonstrated success designing and developing digital learning solutions using Articulate 360 (Storyline and Rise).
• Sound knowledge of learning design methodologies, including learning needs analysis, instructional design and adult learning principles.
• The ability to partner effectively with stakeholders and subject matter experts to create engaging and impactful learning experiences.
• Confidence working with learning technologies, including learning management systems (LMS), Microsoft 365 and SharePoint.
• Knowledge of learning measurement, evaluation and analytics, using insights to support continuous improvement.
• An interest in AI and emerging technologies, and how they can be applied to learning and capability development.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Friday 23 October 2026 11:59PM NZDT

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.