Learning Centre Admin

Search Personnel Pte Ltd; West Coast; On-site; NZD 36,000 - 42,000; Full time

Job summary

Search Personnel Pte Ltd is hiring a Learning Centre Admin for West Coast Plaza. You will handle front-desk duties, walk-in, phone and online inquiries, and assist with course information and enrollment processing.

No prior learning-centre experience is required—training is provided. You must be able to commit to weekends; the role currently runs Friday to Tuesday with rest days on Wednesday and Thursday.

Qualifications

• No prior learning-centre experience required; training provided.
• Front-desk or customer service experience is advantageous.
• Good communication and data-entry skills.

Responsibilities

• Attend to walk-in customers, parents and students, and answer enquiries.
• Provide information on courses and ensure proper follow-up.
• Handle feedback and complaints and resolve issues.
• Perform general administrative duties such as data entry and filing.
• Process new student registrations and payments.
• Provide administrative support to teachers, e.g., preparation of materials.
• Support centre operations with other administrative tasks.

Skills

Customer service

Education

GCE O-Level / Nitec or equivalent

Job description

• Position: Learning Centre Admin
• Location: West Coast Plaza
• Working hours: Friday to Tuesday, 9.00am to 6.00pm Rest days: Wednesday and Thursday
• Salary (commensurate with experience) : Basic salary: S$2,400–S$2,800 per month + Discretionary Performance Bonus
• Duration: Permanent
• Industry: Education / Training & Development

Main Responsibilities:

• Attend to walk-in customers, parents and students, telephone and online enquiries
• Provide information and guidance on available courses and ensure proper follow-up
• Handle and resolve general feedback and complaints
• Perform general administrative duties, such as data entry and filing
• Process new student registrations and payments
• Provide administrative support to teachers, such as preparation of materials for classes
• Perform other related administrative and centre-support duties as assigned

Requirements:

• GCE O-Level, Nitec or an equivalent qualification.
• No prior learning-centre experience required; training will be provided.
• Prior administrative, front-desk, retail or customer service experience would be advantageous.
• Ability to commit to weekends schedule