Lead, Official Information Act & Correspondence

Oranga Tamariki—Ministry for Children; Wellington; On-site; NZD 126,000 - 139,000; Full time

Job summary

Oranga Tamariki is seeking a Team Leader Official Information and Correspondence in Wellington to lead a six-person team and deliver timely responses under the Official Information Act. You will report to the Manager Ministerial Services, set priorities, and manage workload and service levels in a high-volume environment.

This role focuses on developing people, strengthening processes, and deepening knowledge of OIA while building strong relationships across the agency and with external

Qualifications

• Demonstrated experience leading and developing high-performing teams.
• An in-depth understanding of New Zealand government structures and processes.
• Experience working in a high-pressure, high-volume operational environment.
• Experience interpreting legislation, particularly the Official Information Act.
• Experience liaising with central agencies and Officers of Parliament.
• Strong judgement and political sensitivity, with the ability to identify and manage issues and risks.
• Excellent written, verbal and interpersonal communication skills.
• The ability to communicate complex information clearly to a range of audiences and build strong working relationships.
• An ability to manage competing priorities while maintaining quality and meeting deadlines.
• An understanding and appreciation of cross-cultural issues and concerns, particularly tikanga Māori and Pacific peoples' cultures.

Responsibilities

• Lead a team delivering high-quality, timely responses to Official Information Act requests and correspondence.
• Set priorities, manage workloads and service levels in a fast-paced environment.
• Provide subject matter expertise and act as a point of escalation for complex matters.
• Develop people and improve processes, knowledge of the Official Information Act, and cross-agency relationships.
• Build strong relationships across Oranga Tamariki and external government stakeholders.

Job description

Oranga Tamariki is seeking a Team Leader Official Information and Correspondence in Wellington to lead a six-person team and deliver timely responses under the Official Information Act. You will report to the Manager Ministerial Services, set priorities, and manage workload and service levels in a high-volume environment.

This role focuses on developing people, strengthening processes, and deepening knowledge of OIA while building strong relationships across the agency and with external