Team Leader Official Information and Correspondence

Oranga Tamariki—Ministry for Children; Paraparaumu; On-site; NZD 126,000 - 139,000; Full time

Benefits offered by this job

Step-based remuneration

Flexible work options

Professional development

Wellbeing focus

Job summary

Oranga Tamariki—Ministry for Children in Wellington seeks an experienced Team Leader Official Information and Correspondence to lead a six-person team, delivering timely Official Information Act responses and ministerial correspondence.

You will set priorities, manage workloads, mentor staff and drive process improvements, while building strong relationships across Oranga Tamariki and with central agencies.

Qualifications

• Experience leading and developing high-performing teams.
• Deep understanding of New Zealand government structures and processes.
• Experience in high-volume operational environment.
• Experience interpreting legislation, particularly the Official Information Act.
• Experience liaising with central agencies and Officers of Parliament.
• Strong judgement and political sensitivity.
• Excellent written, verbal and interpersonal communication skills.
• Ability to manage competing priorities while meeting deadlines.
• Understanding tikanga Māori and Pacific cultures.

Responsibilities

• Lead a team delivering Official Information Act responses and correspondence.
• Set priorities, manage workloads and service levels.
• Develop people and improve processes.
• Build relationships across Oranga Tamariki and external stakeholders.

Skills

People leadership

Policy and legislation

Stakeholder engagement

Written and verbal communication

Ability to manage priorities

Political acumen

Job description

• Lead our Official Information Act and Correspondence processes and deliver our overall work programme
• Utilise your excellent organisational skills and ability to work under tight deadlines to support better outcomes for tamariki, rangatahi and whānau
• Permanent, full-time opportunity based in Wellington

Mō te ūnga| About therole

We have an opportunity for an experienced leader to join our Ministerial Services function as Team Leader Official Information and Correspondence in Wellington.

Reporting to the Manager Ministerial Services, you will lead a team of six, responsible for delivering high-quality, timely responses to Official Information Act requests and correspondence on behalf of the Chief Executive, delegates and the Minister for Children.

This is a key leadership role operating in a fast-paced and high-volume environment. You will set priorities, manage workloads and service levels, provide subject matter expertise and act as a point of escalation for complex operational and procedural matters.

You’ll also have an important role in developing your people and continuously improving how we work. You’ll identify opportunities to strengthen processes, build capability and knowledge of the Official Information Act, and develop strong relationships across Oranga Tamariki and with external government stakeholders.

Ngą pūmanawatanga ŏu | What you will bring

We are looking for an experienced people leader who can combine sound judgement and political awareness with a strong focus on quality delivery.

You will bring:

• Demonstrated experience leading and developing high-performing teams
• An in-depth understanding of New Zealand government structures and processes
• Experience working in a high-pressure, high-volume operational environment
• Experience interpreting legislation, particularly the Official Information Act
• Experience liaising with central agencies and Officers of Parliament
• Strong judgement and political sensitivity, with the ability to identify and manage issues and risks
• Excellent written, verbal and interpersonal communication skills
• The ability to communicate complex information clearly to a range of audiences and build strong working relationships
• An ability to manage competing priorities while maintaining quality and meeting deadlines
• An understanding and appreciation of cross-cultural issues and concerns, particularly tikanga Māori and Pacific peoples' cultures

Nūč te rourou |What’s in it for you

Oranga Tamariki offer astep-based remuneration package, that offers progression annually for experience through tenure.Annual remuneration for this position starts between $ 125,926 and $ 139,459 dependant on experience.

Wealsooffer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow.We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

To see all the benefits of working for Oranga Tamariki, please visit

Applications for this role close just before midnight on Wednesday 14 October 2026

We may begin reviewing applications and inviting candidates to interview prior to the closing date, so early applications are encouraged.

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.