Junior Systems Administrator – 24/7 IT Support (6‑Month FTC)

JobSpace; Christchurch; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Parental leave

Community engagement time

Job summary

Jade Software Corporation is seeking an entry level Systems Administrator for a 6-month fixed term to support managed services and core systems. The role offers a 24/7 rotating roster and hands-on experience across our diverse environments.

You will provide first level technical support, monitor systems, and help resolve incidents promptly while collaborating with a dedicated Central Systems team. Apply to contribute to a dependable service experience.

Qualifications

• Minimum Level 5 IT qualification or equivalent practical experience.
• Strong knowledge of Microsoft operating systems and administration tools.
• Experience providing technical support or service desk.
• Excellent communication skills.

Responsibilities

• Monitor and maintain applications, infrastructure and alerts to ensure service availability.
• Provide first level technical support via phone, email, and ticketing systems.
• Triage and resolve incidents, coordinating with specialists as needed.
• Perform system administration tasks: user accounts, passwords, deployments, updates and backups.
• Support Jade's core systems and ensure service continuity and resilience.
• Assist with database maintenance following procedures and customer requirements.
• Monitor hardware, software and network components and respond to issues promptly.
• Build trusted relationships with customers through responsive, reliable support.

Skills

Windows admin

Technical support

Customer focus

Problem solving

Communication

Team player

Prioritisation

Linux (adv)

Cloud basics (AWS/Azure)

Education

IT qualification Level 5

Job description

Jade Software Corporation is seeking an entry level Systems Administrator for a 6-month fixed term to support managed services and core systems. The role offers a 24/7 rotating roster and hands-on experience across our diverse environments.

You will provide first level technical support, monitor systems, and help resolve incidents promptly while collaborating with a dedicated Central Systems team. Apply to contribute to a dependable service experience.