IT Support Specialist — Mining Site & Office

OceanaGold Corporation; Dunedin; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Free Southern Cross Healthcare / Life

Monthly health and wellbeing allowance

Discounts on retail/services

Living Our Values recognition program

Physiotherapist sessions

Study assistance

Employee Assistance Program

Job summary

OceanaGold Corporation in Dunedin, NZ, is seeking an IT Officer to support Macraes Level 2 IT operations, while providing cover for Level 1 and Level 3 teams. The role involves a mix of on-site and remote work across the Macraes mine and Dunedin office, with a 9-day fortnight schedule.

You will develop systems administration skills in virtualisation, networking and databases, and contribute to project work, incident resolution, and proactive hardware maintenance.

Qualifications

• A Tertiary-level degree or similar qualification in IT or Computer Science, or equivalent work experience.
• Full and Current Driver Licence, ability to drive manual vehicles is preferred.
• Full New Zealand working rights / unrestricted working Visa is required for this position.

Responsibilities

• Provide Macraes Level 2 IT support and cover Level 1 and Level 3 team members.
• Develop knowledge to become primary support resource for key systems.
• Assist with completing internal and operations-led project work.
• Assist the Support Analyst to assess, complete or re-assign tasks as they come in through the ticketing system and other methods.
• Configure and install new systems and IT hardware for the Macraes mine.
• Work with the Support Analyst to ensure that Incidents and Requests are completed within a reasonable timeframe.
• Be the primary in-person support resource when the Support Analyst is off-site.
• Participate in the Macraes IT after hours on-call roster.
• Assist the team with maintaining a reliable fleet of IT hardware on site, including identifying hardware in need of proactive replacement and performing basic repairs.
• Assist the Senior IT Officer with supporting the site IT network, database administration and production systems.
• Maintain and support the site virtualised and physical servers, in cooperation with the rest of the team.
• Assist the IT Supervisor with gathering project progress information to feed up to the Senior Leadership Team.

Skills

IT support experience

Windows Server

Linux

Cisco networking

SQL Server

Education

Tertiary IT degree or equivalent

Tools

Windows Server

Linux

Cisco networking

SQL Server

Job description

OceanaGold Corporation in Dunedin, NZ, is seeking an IT Officer to support Macraes Level 2 IT operations, while providing cover for Level 1 and Level 3 teams. The role involves a mix of on-site and remote work across the Macraes mine and Dunedin office, with a 9-day fortnight schedule.

You will develop systems administration skills in virtualisation, networking and databases, and contribute to project work, incident resolution, and proactive hardware maintenance.