IT Support & Systems Admin — Hybrid NZ (Macraes/Dunedin)

OceanaGold; Dunedin; Hybrid; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Discounts on retail and services

Southern Cross Healthcare / Life Ins.

Monthly health and wellbeing allowance

Living Our Values recognition program

Physiotherapist sessions

Study assistance

EAP

Job summary

OceanaGold is seeking an IT Officer to join the Macraes IT team, with duties split between the Macraes mine site and the Dunedin city office. The role supports Level 2 operations, helps resolve complex issues, and covers essential systems administration tasks, including virtualisation, networking and databases.

Working 9-day fortnight, 5 days on, 2 off, 4 on, 3 off, from 7:00am to 4:30pm, with two days per week at Macraes and three days in Dunedin.

Qualifications

• Tertiary IT/CS qualification or equivalent experience.
• NZ working rights required.
• Full NZ driver's license preferred.

Responsibilities

• Work primarily as Macraes Level 2 resource and provide cover for Level 1 and 3.
• Support and develop knowledge across key systems, aiming to become primary support resource.
• Assist with internal and operations-led project work.
• Triage tasks via ticketing system and other channels.
• Configure and install new IT systems and hardware for Macraes mine.
• Ensure incidents and requests are completed within reasonable timeframes.
• Be the primary in-person support resource when the Support Analyst is off-site.
• Participate in the Macraes IT after-hours on-call roster.
• Maintain a reliable fleet of IT hardware on site and perform basic repairs.
• Support site network, database administration and production systems.
• Maintain site virtualised and physical servers in collaboration with the team.

Job description

OceanaGold is seeking an IT Officer to join the Macraes IT team, with duties split between the Macraes mine site and the Dunedin city office. The role supports Level 2 operations, helps resolve complex issues, and covers essential systems administration tasks, including virtualisation, networking and databases.

Working 9-day fortnight, 5 days on, 2 off, 4 on, 3 off, from 7:00am to 4:30pm, with two days per week at Macraes and three days in Dunedin.