IT Business Analyst

Auckland Radiology Group; Christchurch; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

5 weeks annual leave (pro rata)

Professional training and development

Employee Assistance Programme (EAP)

Job summary

RHCNZ in Christchurch is seeking an IT Business Analyst to join our IT Services team on a permanent full‑time basis. This role sits at the intersection of business needs and technology, helping teams understand challenges, explore opportunities, and decide how to best leverage IT.

You’ll collaborate with Principal Applications Consultants, applications specialists, project delivery teams, and business leaders to shape ideas into practical initiatives, define requirements, evaluate options, and

Qualifications

• Experience in Business Analysis, solution design, technology-enabled change.
• Strong requirements gathering, stakeholder engagement, and workshop facilitation.
• Ability to evaluate options and balance business outcomes, user experience, technical feasibility, risk, cost.
• Experience translating business needs into clear requirements for delivery teams.

Responsibilities

• Work with business and technology stakeholders to understand challenges, opportunities, and outcomes.
• Facilitate workshops, discovery sessions, and stakeholder discussions that help define problems and identify potential solutions.
• Gather, document, and validate business and technology requirements to support solution design and delivery.
• Analyse business needs, processes, systems, and technology opportunities to shape practical recommendations.
• Develop option assessments, business cases, and decision-support material clearly outlining pros, cons, risks, costs, dependencies, and trade-offs.
• Partner with project teams, applications specialists, vendors, and leaders to ensure initiatives are well-defined and positioned for success.

Skills

Requirements gathering

Stakeholder engagement

Workshop facilitation

Analysis

Documentation

Option evaluation

Communication

Education

Business Analysis experience (certifications welcome)

Job description

Turn business challenges into practical tech solutions by analysing needs, defining requirements, and supporting value-driven initiatives.

• Partner with business and tech teams to define needs and shape solutions.
• Define requirements & assess options, balancing needs, risk, cost.
• Join a collaborative IT team, partnering to turn ideas into successful outcomes.

He whakamárama mōr’ te tťuranga mahi | About the role

We\'re looking for an IT Business Analyst to join our Christchurch-based IT Services team. This is a permanent, full-time role.

This is an opportunity to work at the intersection of business needs and technology solutions, helping our teams understand challenges, explore opportunities, and make informed decisions about how technology can best support the future of RHCNZ.

As part of our wider IT Services team, you\'ll work alongside Principal Applications Consultants, applications specialists, project delivery teams, technology partners, and business leaders across the organisation.

Together, you\'ll help shape ideas into practical, achievable initiatives by bringing structure to complex problems, clarifying requirements, evaluating options, and supporting successful change.

This is a varied role where no two days are the same. One day you might be facilitating a workshop to understand a business challenge, the next you could be evaluating solution options, developing recommendations, defining requirements, or helping leaders understand the trade-offs between different approaches.

We\'re looking for someone who enjoys solving problems, working collaboratively, and helping people move from uncertainty to clarity.

In this role you\'ll:

• Work with business and technology stakeholders to understand challenges, opportunities, and desired outcomes.
• Facilitate workshops, discovery sessions, and stakeholder discussions that help define problems and identify potential solutions.
• Gather, document, and validate business and technology requirements to support solution design and delivery.
• Analyse business needs, processes, systems, and technology opportunities to help shape practical recommendations.
• Develop options assessments, business cases, and decision-support material that clearly articulate the pros, cons, risks, costs, dependencies, and trade-offs of different approaches.
• Partner with Principal Applications Consultants, project teams, applications specialists, vendors, and business leaders to help ensure initiatives are well-defined and positioned for success.
• Support change readiness, stakeholder engagement, adoption planning, and benefits realisation activities as initiatives move into delivery.

Ngá pükenga e rapu nei mńtń | About you

You\'re naturally curious and enjoy understanding how things work. You ask great questions, can quickly get to the heart of an issue, and enjoy helping others make sense of complex situations.

You\'re equally comfortable talking with frontline teams, business leaders, technical specialists, vendors, and project teams. Most importantly, you enjoy bringing people together, building shared understanding, and helping teams make confident decisions.

Ideally, you\'ll bring:

• Experience in Business Analysis, solution design, technology-enabled change, consulting, applications delivery, or a similar role.
• Strong skills in requirements gathering, stakeholder engagement, workshop facilitation, analysis, and documentation.
• The ability to evaluate options and develop balanced recommendations that consider business outcomes, user experience, technical feasibility, risk, cost, and operational impact.
• Experience translating business needs into clear requirements and practical deliverables for technology and delivery teams.
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
• A collaborative mindset and a genuine interest in helping people solve problems together.
• Experience in healthcare, radiology, technology services, or other complex operational environments would be advantageous, but is not essential.

For this great opportunity, we\'re looking for someone who can demonstrate our values:

• PATIENTS are our why. We listen to patients, respect their choices, and involve them in decisions about their imaging and care.
• Our TEAM is our greatest strength.
• MANAAKI is at our core. We treat everyone with warmth, respect, empathy, and compassion, acknowledging their worth and dignity.
• EXCELLENCE is our ambition.

Ngá hua mńu | What's in it for you

The chance to enhance your career in an evolving work environment whilst making a difference to the health of everyday New Zealanders. This mahi makes a difference!

You\'ll be joining a collaborative, supportive, and highly engaged technology team that partners across the business to deliver meaningful outcomes. Your work will help influence decisions, shape future solutions, improve the way we work, and support the technology that enables our people to provide exceptional patient care.

This role offers the opportunity to work across a broad range of initiatives spanning business operations, clinical services, applications, and technology, while continuing to grow your analysis, consulting, facilitation, and solution-design skills.

We offer a competitive salary and staff benefits package including:

• Generous leave: 5 weeks annual leave and up to 5 days domestic leave annually (pro rata)
• Health Insurance
• Professional training and development opportunities
• Employee Assistance Programme (EAP)

Ko wai mńtń | About us

Across RHCNZ, New Zealand\'s leading private radiology provider, we are dedicated to making world-class radiology services accessible to every person, in every community, enabling better health outcomes for all New Zealanders. Our nationwide network includes more than 140 specialist radiologists working throughout our 73+ clinics, across three iconic brands: Auckland Radiology, Bay Radiology, and Pacific Radiology.

Applications close 5:00pm, Friday 4 September. Please note we are reviewing applications as they come in and may close prior to the closing date if we receive a large number of applications.

We place importance on our people having a sense of belonging, so if you require adjustments to fully participate in the recruitment process, please let us know.