Business Analyst - Hospital Development

Health New Zealand - Te Whatu Ora - Southern; Whangarei; On-site; NZD 90,000 - 120,000; Full time

Job summary

Health New Zealand - Te Whatu Ora - Southern is seeking a Business Analyst to help shape future healthcare services for Te Tai Tokerau by mapping and redesigning workflows for new hospital environments. You will partner with clinicians and operational teams to ensure high-quality patient care within the Pihi Kaha transformation programme.

You will map current and future processes, analyse demands and capacity, identify opportunities for improvement, and design efficient, fit-for-purpose clinical

Qualifications

• 2+ years as a Business Analyst, Process Improvement, Service Design, or similar role.
• Proven ability to gather requirements, map workflows and drive improvements.
• Strong stakeholder engagement across clinical, operational and project teams.

Responsibilities

• Map current and future state processes to inform hospital development.
• Analyse service demands and capacity to identify opportunities for improvement.
• Collaborate with clinicians, leaders and project specialists to design efficient models of care.

Skills

Stakeholder engagement

Requirements gathering

Process mapping

Analytics & reporting

Equity and Te Tiriti understanding

Tools

Excel

Power BI

SQL

Job description

Health New Zealand - Te Whatu Ora - Southern – Whangarei, North Island

• Fixed term, full-time role based on the Whangārei Hospital campus
• Play a key role in shaping the future of healthcare delivery through the transformational Pihi Kaha Hospital Development Programme
• Join a collaborative, values-driven team and work alongside clinicians, leaders, and project specialists to design innovative models of care for Northlands new hospital facilities

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Business Analyst, you will help shape the future state of healthcare services across Te Tai Tokerau by working alongside clinical and operational teams to understand, document, and redesign workflows that will support the delivery of high-quality patient care in new and upgraded hospital environments.

This is an exciting opportunity to contribute to the Pihi Kaha transformation programme, one of the most significant healthcare developments in the region. You'll engage with clinicians, managers, and stakeholders to map current and future state processes, analyse service demands and capacity, identify opportunities for improvement, and ensure new clinical and business support environments are designed to be efficient, effective, and fit for the future. Your work will directly influence how services are delivered and experienced by our communities for years to come.

Click here to view the position description.

About the Team/Service/ Location

The Hospital Development team is leading the planning and transformation of future healthcare facilities and service models across Te Tai Tokerau. Working closely with the Pihi Kaha programme, the team partners with clinicians, leaders, project specialists, and stakeholders to ensure hospital development initiatives deliver improved outcomes for patients, whānau, and communities.

Based in Whangarei, this role may involve travel to other Northland sites as required.

For more information on living and working in Northland click here

About you

As an experienced Business Analyst, youll be comfortable working in complex environments, bringing people together, analysing information, and translating operational needs into practical solutions. You will have:

• A minimum of 2 years' experience as a Business Analyst, Process Improvement, Service Design, or similar role.
• Strong stakeholder engagement skills, with the ability to build trusted relationships across clinical, operational, and project teams.
• Experience gathering business requirements, mapping workflows, and identifying opportunities for process improvement.
• Advanced analytical and reporting skills, including proficiency with Excel and experience using data to support decision-making (Power BI and SQL experience would be advantageous).
• An understanding of Te Tiriti o Waitangi and a commitment to achieving equitable health outcomes for Māori and all communities.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.