International Enrolment Officer

Qjumpers; Hawke's Bay; On-site; NZD 58,000 - 63,000; Full time

Job summary

Eastern Institute of Technology (EIT) is seeking a full-time fixed-term International Enrolment Officer for 11 January 2027 to 17 December 2027 to support international ākonga during their enrolment journey. Based in Napier, Hawke’s Bay, you will process international enrolments, assist with visa compliance, and manage student financial records.

Working with Registry and Enrolments, the International Centre and academic teams, you will ensure compliant, high-quality service for international

Qualifications

• Experience in administrative or enrolment processing.
• Experience with financial transactions and reconciliations.
• Knowledge of privacy and compliance (Privacy Act 2020).

Responsibilities

• Process international enrolments accurately and maintain student records.
• Manage financial transactions, receipts, coding, and refunds.
• Assist with visa applications and monitor visa compliance.
• Maintain insurance records for international students.
• Build relations with students, agents, and internal stakeholders.
• Support Registry and Enrolments functions and service delivery across campuses.

Skills

Communication skills

Customer service

Accounting/financial administration

Excel

Word

Database systems

Tools

Excel

Word

Database systems

Job description

We are seeking a full-time fixed-term International Enrolment Officer for the period 11 January 2027 to 17 December 2027 to provide essential administrative, financial, and compliance services that support international ākonga throughout their enrolment journey. This role is responsible for the efficient processing of international enrolments, visa compliance, insurance management, and maintaining accurate student financial and enrolment records. Working closely with Registry and Enrolments, the International Centre, academic teams, and other key areas across EIT, you will help ensure international students receive exceptional support and remain compliant while studying.

The appointing salary for this role will be between $58,055 and $62,559, dependent on skills and experience.

The International Enrolment Officer is based in the Registry, reporting to the Registry Manager. Key responsibilities include:

• Managing the processing of international enrolments and maintaining accurate and up-to-date student records.
• Managing international student financial transactions including receipting, coding, reconciliations, refunds, and liaising with agencies regarding payments.
• Supporting students with visa applications, monitoring visa compliance requirements, and maintaining the security of passport and visa information.
• Processing and maintaining insurance records for international students.
• Building effective relationships with students, agents, Immigration New Zealand, and internal stakeholders.
• Supporting wider Registry and Enrolments functions and contributing to excellent service delivery across EIT campuses.

To be successful in this role, you will have:

• Excellent communication and customer service skills, with the ability to relate to a wide variety of people and cultures.
• Intermediate accounting and financial administration skills, with confidence using Excel, Word, and database systems.
• Strong organisational skills, the ability to manage competing priorities, and high attention to detail.
• The ability to maintain confidentiality and an understanding of the Privacy Act 2020.
• A friendly, approachable manner and cultural awareness, particularly when working with international students.
• The ability to work collaboratively and develop positive working relationships with a range of stakeholders.

EIT is a vibrant and progressive tertiary institute with campuses in Tairāwhiti (Gisborne), Hawke’s Bay, and Auckland, and learning centres throughout the region. We are committed to Te Tiriti o Waitangi and to delivering services that meet the needs of Māori learners and their whānau, as well as iwi aspirations.

Applicants should have NZ residency or a valid NZ work visa and will undergo pre-employment checks, including a New Zealand Police vet as this role is identified as a children’s worker.

Applications will be reviewed as they are received, and this may close early if a suitable candidate is identified.

International Enrolment Officer • Napier - Hawkes Bay