Assistant Head of School

Eastern Institute of Technology; Hawke's Bay; Remote; NZD 120,000 - 180,000; Full time

Job summary

Eastern Institute of Technology seeks an permanent, full-time Assistant Head of School – Business, Tourism and Hospitality and English Language Centre in Hawke's Bay. The role leads academic and operational delivery across multiple programmes and campuses, reporting to the Head of School.

The role drives quality assurance, programme development, stakeholder engagement and student outcomes, with responsibility for leadership and strategic direction across the school and its delivery sites.

Qualifications

• Bachelor's degree in a relevant discipline.
• Demonstrated leadership and people management experience.
• Experience in Hospitality, Tourism and/or English Language education.
• Knowledge of programme delivery, curriculum development and quality assurance processes.
• Experience in a tertiary education environment and understanding of NZQA requirements.
• Strong relationship management, communication and stakeholder engagement skills.

Responsibilities

• Lead the academic, operational and strategic development of the Hospitality, Tourism and English Language portfolios, ensuring programme quality, growth, relevance and student success.
• Provide coordinated leadership and support for academic staff and students in all School programmes.
• Contribute to effective management of programme delivery, including development, reviews, curriculum development and programme changes.
• Support quality assurance activities, NZQA approvals and accreditations, moderation, teaching and graduate evaluations, and other quality processes.
• Monitor programme performance, enrolments, retention, completion and graduate outcomes, and drive improvement initiatives.
• Develop and maintain relationships with industry stakeholders, professional bodies and employers, contributing to School and Faculty leadership.

Skills

Leadership experience

People management

Stakeholder engagement

Strategic planning

Relationship management

Communication skills

Education

Bachelor's degree in a relevant discipline

Job description

We are seeking a permanent, full-time Assistant Head of School – Business, Tourism and Hospitality and English Language Centre to join our Hawke's Bay campus, commencing employment in January 2027.

The Assistant Head of School provides leadership and management across the School of Business, Tourism and Hospitality and the English Language Centre, with primary operational, academic and strategic responsibility for the Hospitality, Tourism and English Language portfolios. The role also contributes to the leadership, quality assurance and overall performance of the wider School across all programme areas and delivery sites.

The Assistant Head of School is based within the School of Business, Tourism and Hospitality and English Language Centre, reporting to the Head of School, and will be responsible for:

• Leading the academic, operational and strategic development of the Hospitality, Tourism and English Language portfolios, ensuring programme quality, growth, relevance and student success.
• Providing coordinated leadership and support for academic staff and students in all School programmes.
• Contributing to the effective and efficient management of programme delivery, including programme development, reviews, curriculum development and programme changes.
• Supporting quality assurance activities, NZQA approvals and accreditations, internal and external moderation, teaching and graduate evaluations, and other quality assessment processes.
• Monitoring programme performance, enrolments, retention, completion and graduate outcomes, while implementing improvement initiatives where required.
• Developing and maintaining strong relationships with industry stakeholders, professional bodies, pathway partners and employers, and contributing actively to School and Faculty leadership activities.

To be successful in this role you will have:

• A Bachelor's degree in a relevant discipline.
• Demonstrated leadership and people management experience.
• Experience in Hospitality, Tourism and/or English Language education.
• Knowledge of programme delivery, curriculum development and quality assurance processes.
• Experience working within a tertiary education environment and an understanding of NZQA requirements.
• Strong relationship management, communication and stakeholder engagement skills.
• The ability to contribute to strategic, operational, School and team activities while supporting positive learner outcomes.

As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the advert, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter. For more information, please view the Position Description below.

EIT is a vibrant and progressive tertiary institute with campuses in Tairāwhiti (Gisborne), Hawke’s Bay, and Auckland, and learning centres throughout the region. We are committed to Te Tiriti o Waitangi and to delivering services that meet the needs of Māori learners and their whānau, as well as iwi aspirations.