Intensive Reintegration Facilitator

Healthcarenz Limited; Manawatū-Whanganui; On-site; NZD 55,000 - 76,000; Full time

Job summary

Healthcarenz Limited is seeking an Intensive Reintegration Facilitator to join our team. This permanent, full-time role is community-based and covers the New Plymouth and Palmerston North areas.

You will support whaiora with complex needs to develop independent living skills and achieve personal goals, including budgeting, cooking and household management. You will work from a strengths-based, trauma-informed approach and collaborate with whānau, colleagues, and external agencies to promote

Qualifications

• Experience supporting whaiora with complex needs and challenging behaviours.
• Experience in supported accommodation, residential services or community support.
• Experience collaborating with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies.
• Experience managing interpersonal conflict and maintaining safe living environments.

Responsibilities

• Support whaiora to develop and maintain independent living skills.
• Assist with daily living activities: budgeting, cooking, appointments and household management.
• Develop individualised support plans based on whaiora needs, strengths and goals.
• Promote social inclusion, community participation and meaningful activities.
• Maintain accurate case notes, incident reports and support plans.
• Work with colleagues, whānau and external agencies to provide safe, person-centred support.

Skills

Complex needs experience

Residential/community support

Collaborative with external agencies

Conflict management

Communication & relationship-building

Team-oriented independence

Weekend roster flexibility

Job description

• Opportunity to make a difference in your community
• Work alongside a supportive, passionate team
• Respectful Culture + Career Development Opportunities
• Permanent, Full Time | 40 hours per week

Who are we | Ko wai mātou

NZCL is dedicated to supporting people to live meaningful and independent lives. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.

We provide a diverse range of support services for people and their whānau. Join us and discover a rewarding and fulfilling role that can make a difference in someone's life and lead to a lifelong career.

We are committed to Te Tiriti o Waitangi and delivering services in a way that recognises and respects Māori values and worldviews.

About the role | He kōrero whakamārama mō tēnei tūranga

We have an exciting opportunity for an Intensive Reintegration Facilitator to join our team.

This is a permanent, full-time, community-based role working across the New Plymouth and Palmerston North areas.

You will support whaiora with complex needs to develop and maintain independent living skills and achieve their individual goals. This includes supporting daily living activities such as budgeting, cooking, appointments and household management, while helping whaiora build confidence, independence and meaningful connections within their communities.

You will develop individualised support plans based on each whaiora’s needs, strengths and goals and promote social inclusion, community participation and meaningful activities. You will work from a strengths-based, trauma-informed and culturally responsive approach, incorporating te ao Māori perspectives into your practice.

The role works both independently and collaboratively with colleagues, whānau and external agencies to provide safe, consistent and person-centred support.

Responsibilities include but are not limited to:

• Supporting whaiora to develop and maintain independent living skills
• Supporting daily living activities, including budgeting, cooking, appointments and household management
• Developing individualised support plans based on each whaiora’s needs, strengths and goals
• Promoting social inclusion, community participation and meaningful activities
• Supporting whaiora with complex needs and challenging behaviours
• Managing interpersonal conflict, maintaining clear professional boundaries and supporting safe living environments
• Working collaboratively with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies
• Maintaining accurate case notes, incident reports, support plans and other whaiora documentation
• Applying trauma-informed, strengths-based and culturally responsive approaches, including te ao Māori perspectives
• Communicating effectively with whaiora, whānau, colleagues and external stakeholders

What you will bring | Ngā tohungatanga mō tēnei tūranga

• Experience working with whaiora with complex needs and challenging behaviours
• Experience within supported accommodation, residential services, community support or social services
• Experience working collaboratively with Corrections, Probation Officers, Mental Health Services, Social Workers and other external agencies
• Experience managing interpersonal conflict, setting clear boundaries and maintaining safe living environments
• Experience maintaining accurate case notes, incident reports, support plans and other whaiora documentation
• Experience applying trauma-informed, strengths-based and culturally responsive approaches
• Strong communication and relationship-building skills when working with whaiora, whānau, colleagues and external stakeholders
• The ability to work both independently and collaboratively as part of a wider team
• Flexibility to work rostered days, including weekend work

Why Us | He aha ai mātou?

At NZCL, we are committed to creating an inclusive and supportive workplace that reflects the communities we serve.

This role offers the opportunity to:

• Make a tangible difference in people's lives
• Work within a highly collaborative and purpose-driven team
• Develop your career within a growing national organisation
• Support whaiora with complex needs to build independence and participate meaningfully within their communities

Applications Close | Te katinga o tēnei whai tūranga: 27 November 2026