Integrated Operations Controller

Wellington Airport; Wellington; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

4 days on/4 days off shift pattern

Learning and development opportunities

Free car park

Onsite fitness facilities

Job summary

Wellington Airport is seeking a motivated aviation professional to join the Operations team in a rostered shift environment. You will be based in the Integrated Operations Centre, collaborating with Airlines and Border Agencies to allocate aircraft resources efficiently.

The role focuses on regulatory compliance (CAA Part 139), safety monitoring and emergency response, with a strong emphasis on customer service and proactive issue resolution. A dynamic, inclusive workplace awaits.

Qualifications

• Experience in aviation environments preferred.
• Two to four years in a control room or similar environment.

Responsibilities

• Work directly with Airlines and Border Agencies.
• Plan and manage aircraft resource stand allocation.
• Ensure all regulatory requirements are maintained including CAA Part 139 obligations.
• Utilise CCTV and other operating systems to monitor safety, terminal or security discrepancies.
• centrally manage and execute Wellington Airport's emergency response procedures.
• Provide intel and support to Wellington Airport's medical response.
• Provide exceptional customer service to passengers and stakeholders at the airport.

Skills

Aviation operations

Resource planning

Regulatory compliance

Safety monitoring

Emergency response

Customer service

Communication

Multi-tasking

Problem solving

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Wellington Airport – Rongotai, North Island

Wellington Airport is a dynamic, vibrant and diverse place to work. We are the gateway to our region for millions of residents, visitors and businesses every year, connecting our capital city to all parts of New Zealand and to Australia, the Pacific and the rest of the world.

Guided by our Kaitiakitanga vision, we aim to manage our operations efficiently, to care for our environment and our people, to support the local economy and to give back to the community. We are an employer of choice and pride ourselves for our practices in Diversity and Inclusion and continue to provide reasonable accommodations for our staff as and when needed.

About the role

We are looking for a motivated aviation professional to join our proactive, diverse and social Operations team, in a rostered shift environment.

This opportunity will see you located in our brand-new Integrated Operations Centre, the first of its kind in New Zealand and at the heart of Wellington Airport's day to day operations.

You will be:

• working directly with Airlines and Border Agencies
• planning and managing aircraft resource stand allocation
• ensuring all regulatory requirements are maintained including CAA Part 139 obligations.
• utilising CCTV and other operating systems to proactively monitor for any safety, terminal or security discrepancies
• centrally managing and executing Wellington Airport's emergency response procedures
• providing intel and support to Wellington Airport's medical response
• providing exceptional customer service to passengers and stakeholders on the airport

In return for your hard work, you will be rewarded with:

• a 4 days on/4 days off shift pattern
• multiple opportunities for learning and development
• a free car park
• onsite fitness facilities and activities

About you

You have:

• the ability to be resilient under pressure
• initiative and situational awareness

You are comfortable:

• proactively monitoring complex technology systems
• navigating safety issues, considerations and best practices
• communicating (oral, written and radio)
• multi-tasking

Ideally, you have:

• interest or experience in aviation environments
• two to four years' experience working within a control room environment (or an aptitude for learning new things quickly)

As part of our standard pre-employment requirements, you must be able toobtain security clearance from Aviation Security Services, complete a Ministry of Justice background check, be fully vaccinated against COVID-19 and pass a medical assessment and drug/alcohol test.

About us

Wellington Airport is the gateway to our capital city and surrounding regions. As one of New Zealand's three busiest airports, we connect people and goods across the country and the world. We host millions of travellers every year and make a major contribution to Wellington's economy, society and wellbeing.

Guided by our Kaitiakitanga vision, we aim to manage our operations efficiently, to care for our environment and our people, to support the local economy and to give back to the community.

We live by our values of Whānau Kotahi, Be Exceptional, Diversity & Inclusion, Customer Obsessed and Courage and Freedom, and we have been recognised as an Employer of Choice in 2020 by Human Resources Director NZ.

We are proud to be a passionate, flexible and inclusive organisation; come and be a part of our team.