Insights & Planning Executive — Customer Intelligence

Foodstuffs North Island; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Free carparking

Southern cross health insurance

Onsite café with subsidised meals, 5%…

Flexible working options

Inhouse learning and development

Job summary

Foodstuffs North Island is seeking a results-driven Insights Professional within the Customer & Intelligence team to turn market and customer insights into strategic direction and annual trading plans. You will shape product strategy, develop audience profiles, and embed insight-led planning to make data accessible and impactful across the business.

You’ll lead analysis on customer behaviour, segmentation, and category trends, driving loyalty and better shopper experiences while collaborating

Qualifications

• Experience in insights, research or strategy roles and ability to turn data into strategic opportunities.
• Collaborates effectively with diverse stakeholders and thrives in fast-paced environments.

Responsibilities

• Deliver actionable insights by evaluating customer, competitor, and market data to inform decisions and trading plans.
• Strengthen customer insight initiatives for annual trade planning and key trading periods.
• Support development of a campaign insights framework to analyse pre- and post-campaign behaviours and impact on market performance.
• Champion data-driven solutions by collaborating across teams to embed insights into decision-making processes.
• Build strong stakeholder relationships to understand needs and drive customer loyalty.

Job description

Foodstuffs North Island is seeking a results-driven Insights Professional within the Customer & Intelligence team to turn market and customer insights into strategic direction and annual trading plans. You will shape product strategy, develop audience profiles, and embed insight-led planning to make data accessible and impactful across the business.

You’ll lead analysis on customer behaviour, segmentation, and category trends, driving loyalty and better shopper experiences while collaborating