Inside Sales Specialist

STERIS; Queenstown; On-site; NZD 87,000 - 147,000; Full time

Job summary

STERIS in Singapore is seeking an Inside Sales Specialist to drive growth by proactively generating leads, qualifying opportunities and building a strong sales pipeline for healthcare products.

You will prepare quotations, proposals and tender submissions, work with cross-functional teams to ensure compliance, and monitor the funnel to improve conversion and revenue. A Diploma or Degree and experience in inside sales or tender management are required, with data analytics skills.

Qualifications

• Diploma or Degree in any discipline.
• Experience in inside sales and tender management.
• Experience coordinating full tender process and pricing.
• Data analytics skills.

Responsibilities

• Manage inside sales from quotation to deal closure.
• Generate leads and maintain a healthy sales pipeline.
• Collaborate with cross-functional teams to ensure tender compliance.
• Ensure timely tender documentation submission.
• Monitor tender status, funnel health and forecast alignment.
• Identify opportunities to improve conversion and efficiency.

Skills

Inside sales

Tender management

Data analytics

Cross-functional collaboration

Education

Diploma or Degree

Tools

Salesforce

MS Office

Job description

Company description:

STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894. The STERIS Vision is inspired by our Customers' efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a Great Company. To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.

Job description:

Position Summary

As an Inside Sales Specialist, you will be based in Singapore and report directly to the Managing Director/Country Manager. In this newly created role, you will drive business growth by proactively generating leads, engaging customers through inside sales activities, qualifying opportunities, and developing a strong sales pipeline. Your efforts will directly contribute to achieving the sales objectives of the STERIS Healthcare business in Singapore.

You will also be responsible for preparing quotations, proposals, and tender submissions, ensuring all commercial opportunities are executed accurately, compliantly, and on time. Working closely with sales, finance, regulatory, and other cross-functional teams, you will support customer acquisition, strengthen business retention, and help convert opportunities into revenue.

In addition, you will play an important role in managing commercial performance by actively monitoring the sales funnel, analysing pipeline performance, supporting forecasting activities, and identifying opportunities to improve sales effectiveness and conversion rates. To succeed in this role, you will bring strong collaboration and analytical skills, along with a customer-focused approach that helps deliver sustainable business growth and operational excellence.

What You Will Do

• Manage the inside sales process from quotation and proposal preparation through opportunity development, customer follow-up, and deal closure.
• Drive business growth through prospecting, lead generation, customer engagement, and opportunity qualification to build and maintain a healthy sales pipeline.
• Collaborate with sales, regulatory, quality assurance, and finance teams to gather required information and ensure compliance with tender specifications and local regulations.
• Ensure all tender documentation is accurate, complete, and submitted within deadlines.
• Maintain and update tender databases and track tender status and outcomes.
• Coordinate and manage the end-to-end tender process, including document preparation, review, and timely submission.
• Identify, monitor and assess relevant tender opportunities in Singapore.
• Monitor and manage the overall tender funnel, ensuring visibility across all opportunity stages and accurate alignment with sales forecasts
• Analyze market opportunity, funnel health and identify gaps between funnel value and revenue targets, recommending actions to improve opportunity conversion.
• Identify process improvements to enhance efficiency and compliance in tender management.

The Experience, Skills and Abilities Needed

Required:

• Diploma or Degree in any discipline.
• Perform inside sales activities
• Coordinate and manage the full tender process including preparation, submission, and compliance with local procurement regulations
• Collaborate closely with cross-functional teams (sales, regulatory, finance) to gather necessary documentation and pricing for tender submissions.
• Data analytics

Preferred:

• Minimum 3 years of relevant experience in an inside sales role or tender management, generating proposals, sales operations, or bid coordination, preferably within the medical device or healthcare industry
• Competent in data analysis and report creation

Others:

• Strong organizational and communication skills
• Excellent skills in MS Office and familiarity with tender management or CRM systems such as Salesforce.