Infection Control Field Service Engineer – NZ

Getinge Australia Pty Ltd; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Competitive salary package

Job summary

Getinge in Auckland seeks a motivated Field Service Engineer – Infection Control to maintain and service Getinge equipment at customer sites across the North Island. You will build strong customer relationships and support installations, with travel across Auckland and beyond as required.

The role requires an Electrical or EST licence for 380VAC equipment, a mechanical aptitude, a valid NZ driver’s licence, and a strong customer-service mindset.

Qualifications

• Electrical or EST licence allowing work on 380VAC equipment.
• Mechanical aptitude.
• Valid Driver’s Licence.
• Right to work in New Zealand.
• Excellent interpersonal skills and a customer service orientation.
• Able to work under pressure to tight deadlines.
• Team player.
• Previous experience as a Field Service Engineer or Technician, ideally in the MedTech sector.

Responsibilities

• Building strong relationships with Getinge customers through effective customer service and interpersonal skills.
• Conducting Preventative and Reactive Maintenance for Getinge equipment based at customer sites.
• Supporting installations of Getinge capital equipment.
• Troubleshooting issues which present occasionally in equipment, and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations.
• Liaise with the Getinge Service Co-ordination team prior to attending customer sites; ensuring that you are effectively prepared to resolve the customer's issues.
• Completing Service Documentation within a mobile device.

Skills

Electrical licence

Mechanical aptitude

Driver's licence

Right to work in NZ

Customer service

Team player

Work under pressure

MedTech experience

Job description

Getinge in Auckland seeks a motivated Field Service Engineer – Infection Control to maintain and service Getinge equipment at customer sites across the North Island. You will build strong customer relationships and support installations, with travel across Auckland and beyond as required.

The role requires an Electrical or EST licence for 380VAC equipment, a mechanical aptitude, a valid NZ driver’s licence, and a strong customer-service mindset.