Inbound Sales & Sme Growth Specialist

Airwallex; Auckland; On-site; NZD 70,000 - 110,000; Full time

Job summary

Auckland City Neuwell International Holdings Limited is seeking an energetic SME Business Development Manager to grow the New Zealand SME market. The role focuses on acquiring new SME customers and developing long-term merchant relationships across sectors like restaurants, cafés, retail, and services.

You will promote POS, EFTPOS, and digital payment solutions, conduct face-to-face meetings and demonstrations, and build a robust sales pipeline for onboarding and growth.

Qualifications

• Experience in business development and growing SME revenue.
• Proven ability to build and manage a sales pipeline.
• Strong negotiation and relationship-building skills.

Responsibilities

• Identify and acquire new SME customers across Auckland and wider New Zealand.
• Promote POS, EFTPOS, payment and digital business solutions.
• Conduct face-to-face meetings, product demonstrations and merchant visits.
• Develop relationships with business owners and key decision-makers.
• Build and manage a strong sales pipeline from prospecting to onboarding.
• Develop referral and strategic partnership channels.
• Understand customer requirements and recommend appropriate solutions.
• Collaborate with operations, technology and support teams to ensure success.
• Aim for agreed customer acquisition and revenue targets.
• Maintain relationships with existing SME customers and identify growth opportunities.

Skills

Business development

B2B sales

Merchant services

Payments

POS

EFTPOS

Telecommunications

Technology

Job description

SME Business Development Manager

Auckland City Neuwell International Holdings Limited

Location: Auckland, New Zealand

Employment Type: Full-time

Industry: FinTech / Payments / POS Technology

We are seeking an energetic and commercially driven SME Business Development Manager to grow our presence in the New Zealand small and medium‑size business market.

The role will focus on acquiring new SME customers and developing long‑term merchant relationships across sectors such as restaurants, cafés, retail stores, supermarkets, convenience stores and other service businesses.

Key Responsibilities

• Identify and acquire new SME customers across Auckland and wider New Zealand.
• Promote our POS, EFTPOS, payment and digital business solutions.
• Conduct face‑to‑face meetings, product demonstrations and merchant visits.
• Develop relationships with business owners and key decision‑makers.
• Build and manage a strong sales pipeline from prospecting through to onboarding.
• Develop referral and strategic partnership channels.
• Understand customer requirements and recommend appropriate solutions.
• Work closely with operations, technology and customer‑support teams.
• Achieve agreed customer acquisition and revenue targets.
• Maintain strong relationships with existing SME customers and identify opportunities for further growth.

What We're Looking For

• Experience in business development, B2B sales, merchant services, payments, POS, EFTPOS, telecommunications or technology is preferred.
• Strong communication, negotiation and relationship‑building skills.
• Confident approaching business owners and developing new relationships.
• Self‑motivated and comfortable working toward sales targets.
• Good understanding of the New Zealand SME market.
• Ability to work independently and as part of a growing team.
• A valid New Zealand driver’s licence is preferred.

What We Offer

• Competitive base salary plus performance incentives.
• Opportunity to work in a growing FinTech and payment technology business.
• Modern POS, payment and digital technology solutions to take to market.
• Career development opportunities as the SME business expands.
• Supportive and entrepreneurial working environment.