HR Coordinator

Oranga Tamariki; Wellington; Hybrid; NZD 68,000 - 76,000; Full time

Job summary

Oranga Tamariki, the Ministry for Children, is seeking an experienced HR Coordinator to join the HR Services team. You will provide first-line HR advice across the employee lifecycle and support managers and staff with timely, customer-focused service.

You'll manage HR workflows in ServiceNow, maintain employee records, and assist with recruitment, onboarding and documentation. Flexible working options are available and remuneration recognises skills and experience.

Qualifications

• Three years' experience in HR coordination or HR support.
• Experience using HRIS and maintaining employee records.
• Experience preparing employment documents (agreements, letters of offer, variations).
• Strong customer service and supporting managers/employees.
• Excellent organisation and ability to manage competing priorities and deadlines.
• Understanding of employment legislation and HR practices; confidentiality.
• Appreciation of tikanga Māori and ability to work with diverse communities.

Responsibilities

• Providing first-line HR advice on policies, procedures and employment agreements
• Preparing employment agreements, letters of offer and variations
• Supporting recruitment, onboarding and employee lifecycle processes
• Managing HR workflows and responding to enquiries through ServiceNow
• Maintaining employee records and HR system data
• Supporting reporting activities and process improvements
• Building positive relationships with managers and stakeholders across the organisation

Skills

HR coordination

HR administration

Customer service

Written & verbal communication

Organisational skills

Attention to detail

Employment law

Tikanga Māori awareness

HRIS usage

Education

Tertiary qualification in HR/business

Tools

HRIS

Job description

Bring your HR coordination experience to a team that makes a difference

We're looking for an experienced and customer-focused HR Coordinator to join our HR Services team. This is an excellent opportunity to contribute to the delivery of quality HR services across a large and complex organisation, while continuing to develop your HR knowledge and expertise.

What we're looking for

To be successful in this role, you'll bring:

• At least three years' experience in HR coordination, HR administration or a similar HR support role, or a relevant tertiary qualification in Human Resources, Business, Employment Relations, or a related discipline together with relevant experience
• Experience using a Human Resources Information System (HRIS) and maintaining employee records
• Experience preparing employment documentation, including employment agreements, letters of offer and variations
• Strong customer service skills and experience supporting managers and employees
• Excellent organisational skills with the ability to manage competing priorities and deadlines
• Strong attention to detail and a commitment to accuracy and confidentiality
• Well-developed written and verbal communication skills
• An understanding of, or willingness to develop knowledge of, employment legislation and HR practices
• An appreciation of tikanga Māori and the ability to work effectively with diverse communities

If you enjoy problem solving, thrive in a fast-paced environment and are passionate about delivering excellent service, we'd love to hear from you.

Oranga Tamariki - Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to partnering with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga | About the role

As an HR Coordinator, you'll provide first-tier HR advice and coordination support across the employee lifecycle. Working as part of the HR Services team, you'll help ensure managers and employees receive accurate, timely and customer-focused support across a range of HR processes.

Key responsibilities include:

• Providing first-line HR advice on policies, procedures and employment agreements
• Preparing employment agreements, letters of offer and variations
• Supporting recruitment, onboarding and employee lifecycle processes
• Managing HR workflows and responding to enquiries through ServiceNow
• Maintaining employee records and HR system data
• Supporting reporting activities and process improvements
• Building positive relationships with managers and stakeholders across the organisation

This is a busy and varied role within a complex organisation. You'll be rewarded with the opportunity to grow your HR knowledge, work alongside a supportive and experienced team, and contribute to meaningful outcomes for tamariki and rangatahi.

At Oranga Tamariki, we want to empower our people with flexible working arrangements to be their best both at work and at home. Our approach is that all roles are considered flexible unless there is a genuine business reason not to be.

In addition to the skills and experience outlined above, you'll be someone who:

• Builds strong and effective working relationships
• Demonstrates sound judgement and problem-solving skills
• Works well as part of a collaborative team
• Maintains a high level of professionalism and confidentiality
• Shows initiative and a continuous improvement mindset

Nōu te rourou | What's in it for you

Oranga Tamariki offers a step-based remuneration framework that recognises skills and experience through annual progression.

Annual remuneration for this position is between $68,371 and $75,501, depending on experience.

Applications close at midnight on Thursday 19 November 2026.

If you are interested in working with Oranga Tamariki, please familiarise yourself with our Code of Conduct, which outlines our expectations of kaimahi and requires employees to present at work free from the influence of drugs and alcohol.

Closes on 19 Nov 2026 23:55

Location(s) Wellington

Expertise Administrators, Consulting & Generalist HR, Data Entry & Word Processing, Feedback and Complaints, Industrial & Employee Relations, Management, Organisational Development, Other, Payroll, Recruitment, Remuneration & Benefits, Human Resources & Recruitment, Training and Development