Housekeeper

Toi Ohomai Institute of Technology; Rotorua, Auckland; Hybrid; NZD 42,000 - 48,000; Full time

Job summary

Toi Ohomai Institute of Technology in Rotorua is seeking a dedicated Housekeeper to maintain high cleanliness standards across accommodation units, communal facilities and guest areas at our holiday park.

The role requires reliable, detail-oriented individuals who can work independently and as part of a team, with good time management and a strong patient focus on guest comfort. Weekend and peak period availability preferred.

Qualifications

• Ability to work independently and as part of a team.
• Strong attention to detail and cleanliness.
• Good time management and organisational skills.
• Reliable and honest.
• Physically able to perform demanding tasks (lifting, standing for extended periods).
• Availability to work weekends, public holidays, and peak periods.

Responsibilities

• Clean accommodation units and communal facilities to high standards.
• Change bed linen and make beds to company standards.
• Clean bathrooms, kitchens, living areas, and bedrooms.
• Vacuum, sweep, mop, and dust all accommodation areas.
• Replenish guest supplies, toiletries, and consumables.
• Check accommodation for maintenance issues and report them promptly.
• Clean and sanitise shared bathrooms, laundries, and recreational areas.
• Empty rubbish bins and dispose of waste appropriately.
• Ensure communal facilities are clean, stocked, and presentable throughout the day.

Skills

Independent

Team player

Attention to detail

Time management

Reliability

Physical fitness

Job description

We require a Housekeeper to join our wonderful existing team to help be responsible for maintaining high standards of cleanliness, presentation, and hygiene throughout the holiday park. This includes cleaning accommodation units, communal facilities, guest amenities, and public areas to ensure an exceptional guest experience. The role requires attention to detail, efficiency, reliability, and a commitment to excellent customer service.

Key Responsibilities

• Accommodation Cleaning
• Clean and service cabins, motel units, glamping accommodation, and other guest facilities.
• Change bed linen and make beds to company standards.
• Clean bathrooms, kitchens, living areas, and bedrooms.
• Vacuum, sweep, mop, and dust all accommodation areas.
• Replenish guest supplies, toiletries, and consumables.
• Check accommodation for maintenance issues and report them promptly.
• Clean and sanitise shared bathrooms, showers, kitchens, laundries, and recreational areas.
• Empty rubbish bins and dispose of waste appropriately.
• Ensure communal facilities are clean, stocked, and presentable throughout the day.

Guest Service

• Maintain a friendly, professional, and helpful attitude towards guests.
• Respond politely to guest requests and direct enquiries to the appropriate team member.
• Respect guest privacy and confidentiality at all times.

General Duties

• Maintain housekeeping storage areas in a clean and organised manner.
• Assist with stock control and notify supervisors when supplies require replenishment.
• Support the wider operations team as required.
• Assist with periodic deep-cleaning projects and seasonal preparation work.

Skills & Experience

• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to cleanliness.
• Good time management and organisational skills.
• Reliable, honest, and positive work ethic.
• Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.
• Availability to work weekends, public holidays, and peak holiday periods.

Personal Attributes

• Friendly and approachable.
• Pride in delivering high-quality work.
• Flexible and adaptable.
• Efficient and able to work under pressure.
• Professional appearance and behaviour.

Some experience is preferred but there is plenty of in-house training given so if this sounds like you we would love to hear from you.