Hotel Handy-Person: Keep Guests Comfortable

Waikino School; Auckland; On-site; NZD 52,000 - 75,000; Full time

Job summary

Hilton Auckland is seeking a Handy-Person to join our Hotels team. You will perform general maintenance across guest rooms, public areas and back-of-house facilities, ensuring the hotel remains in excellent condition and guest comfort is maintained.

You’ll carry out preventative maintenance, assist with plumbing, electrical, mechanical work, and respond to maintenance requests in a timely, professional manner. Shift work including weekends is required.

Qualifications

• Previous maintenance experience, preferably within a hotel, hospitality, or customer-focused environment.
• Strong practical skills across general building maintenance, or plumbing, or electrical, or mechanical work.
• A hands-on team player with good analytical and problem-solving skills, able to work independently.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Available to work shifts, including weekends and holidays.
• Knowledge of Health & Safety legislation, safe work practices, and hazard identification, with a commitment to maintaining a safe workplace for guests and team members.

Responsibilities

• Property Maintenance: Carry out general maintenance and repairs across guest rooms, public areas, and back-of-house facilities to ensure the hotel remains in excellent condition.
• Preventative Maintenance: Complete planned preventative maintenance programmes to minimise downtime and ensure all equipment and facilities operate efficiently.
• Building Services: Assist with minor plumbing, electrical, mechanical, painting, and decorating work, maintaining high standards across the property.
• Equipment Inspection: Regularly inspect hotel equipment, plant, and facilities, identifying and resolving maintenance issues in a timely and professional manner.
• Record Keeping: Maintain accurate records of maintenance work completed and communicate any issues or follow-up requirements to the Maintenance Manager.
• Health & Safety Compliance: Follow all health, safety, fire, and security procedures, ensuring a safe environment for guests, team members, and contractors.
• Emergency Systems Support: Assist in monitoring and maintaining fire panels, sprinklers, emergency lighting, fire pumps, and other critical safety systems.
• Department Collaboration: Work closely with all hotel departments, responding promptly to maintenance requests and supporting the delivery of exceptional guest experiences.
• Operational Support: Assist with special projects and provide maintenance support across the hotel as directed by the Maintenance Manager.
• Continuous Development: Participate in training and development opportunities to expand technical skills and stay up to date with maintenance best practices.

Skills

General maintenance

Plumbing

Electrical

Mechanical work

Teamwork

Job description

Hilton Auckland is seeking a Handy-Person to join our Hotels team. You will perform general maintenance across guest rooms, public areas and back-of-house facilities, ensuring the hotel remains in excellent condition and guest comfort is maintained.

You’ll carry out preventative maintenance, assist with plumbing, electrical, mechanical work, and respond to maintenance requests in a timely, professional manner. Shift work including weekends is required.