Hotel Maintenance Technician — Elevate Guest Experience

Huntly School (Waikato); Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Hilton Auckland seeks a dedicated Handy-Person to perform general maintenance across guest rooms and public areas, ensuring outstanding condition and safety. You will support the Engineering team with preventative maintenance and small-scale repairs, improving uptime and guest satisfaction.

Join a team focused on hospitality excellence, health and safety compliance, and continuous development. Weekend and holiday shifts are required to meet guest needs and maintain the hotel’s high standards.

Qualifications

• Previous maintenance experience, preferably within a hotel, hospitality, or customer-focused environment.
• Strong practical skills across general building maintenance, or plumbing, or electrical, or mechanical work.
• A hands-on team player with good analytical and problem-solving skills, able to work independently.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated in work, with a good sense of service.
• Knowledge of Health & Safety legislation, safe work practices, and hazard identification, with a commitment to maintaining a safe workplace for guests and team members.
• Available to work shifts, including weekends and holidays.
• Positive attitude and willingness to learn new skills.

Responsibilities

• Carry out general maintenance and repairs across guest rooms, public areas, and back-of-house facilities to ensure the hotel remains in excellent condition.
• Complete planned preventative maintenance programmes to minimise downtime and ensure all equipment and facilities operate efficiently.
• Assist with minor plumbing, electrical, mechanical, painting, and decorating work, maintaining high standards across the property.
• Regularly inspect hotel equipment, plant, and facilities, identifying and resolving maintenance issues in a timely and professional manner.
• Maintain accurate records of maintenance work completed and communicate any issues or follow-up requirements to the Maintenance Manager.
• Follow all health, safety, fire, and security procedures, ensuring a safe environment for guests, team members, and contractors.
• Assist in monitoring and maintaining fire panels, sprinklers, emergency lighting, fire pumps, and other critical safety systems.
• Work closely with all hotel departments, responding promptly to maintenance requests and supporting the delivery of exceptional guest experiences.
• Assist with special projects and provide maintenance support across the hotel as directed by the Maintenance Manager.
• Participate in training and development opportunities to expand technical skills and stay up to date with maintenance best practices.

Skills

General maintenance

Electrical

Plumbing

Mechanical

Health & Safety

Record keeping

Emergency systems

Team collaboration

Continuous development

Job description

Hilton Auckland seeks a dedicated Handy-Person to perform general maintenance across guest rooms and public areas, ensuring outstanding condition and safety. You will support the Engineering team with preventative maintenance and small-scale repairs, improving uptime and guest satisfaction.

Join a team focused on hospitality excellence, health and safety compliance, and continuous development. Weekend and holiday shifts are required to meet guest needs and maintain the hotel’s high standards.