Hotel Maintenance Technician — Elevate Guest Comfort

Hilton; Taupo; On-site; NZD 52,000 - 72,000; Full time

Job summary

Hilton is seeking a Handy-Person to support general maintenance across guest rooms, public areas, and back‑of‑house facilities. You will assist the Engineering team and help ensure smooth operation of hotel equipment, delivering reliable guest experiences with lighting and warmth in hospitality.

Responsibilities include preventative maintenance, minor plumbing/electrical work, and documenting repairs. Shift work including weekends may be required; training and development opportunities are

Qualifications

• Previous maintenance experience, preferably within a hotel, hospitality, or customer‑focused environment.
• Strong practical skills across general building maintenance, plumbing, electrical, or mechanical work.
• Hands‑on team player with good analytical and problem‑solving skills, able to work independently.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated in work, with a good sense of service.
• Knowledge of Health & Safety legislation, safe work practices, and hazard identification.
• Able to work shifts, including weekends and holidays.
• Positive attitude and willingness to learn new skills.

Responsibilities

• Carry out general maintenance and repairs across guest rooms, public areas, and back‑of‑house facilities to ensure the hotel remains in excellent condition.
• Complete planned preventative maintenance programmes to minimise downtime and ensure all equipment and facilities operate efficiently.
• Assist with minor plumbing, electrical, mechanical, painting, and decorating work, maintaining high standards across the property.
• Regularly inspect hotel equipment, plant, and facilities, identifying and resolving maintenance issues in a timely and professional manner.
• Maintain accurate records of maintenance work completed and communicate any issues or follow‑up requirements to the Maintenance Manager.
• Follow all health, safety, fire, and security procedures, ensuring a safe environment for guests, team members, and contractors.
• Assist in monitoring and maintaining fire panels, sprinklers, emergency lighting, fire pumps, and other critical safety systems.
• Work closely with all hotel departments, responding promptly to maintenance requests and supporting the delivery of exceptional guest experiences.
• Assist with special projects and provide maintenance support across the hotel as directed by the Maintenance Manager.
• Participate in training and development opportunities to expand technical skills and stay up to date with maintenance best practices.

Skills

Maintenance experience

Hotel familiarity

General building skills

Problem solving

Team player

Job description

Hilton is seeking a Handy-Person to support general maintenance across guest rooms, public areas, and back‑of‑house facilities. You will assist the Engineering team and help ensure smooth operation of hotel equipment, delivering reliable guest experiences with lighting and warmth in hospitality.

Responsibilities include preventative maintenance, minor plumbing/electrical work, and documenting repairs. Shift work including weekends may be required; training and development opportunities are