Hospital Admin Supervisor: Patient Flow & Team Leadership

Canterbury District Health Board; Christchurch; On-site; NZD 85,000 - 105,000; Full time

Job summary

Canterbury District Health Board is seeking an Administrative Supervisor at Christchurch Hospital to lead the administration teams across Respiratory, Gastroenterology, Infection Management, and Nephrology services. The role focuses on ensuring smooth patient flow and high-quality administrative support in a busy tertiary hospital.

You will provide day-to-day supervision, coaching, and data management across systems, align resources with service needs, and drive continuous improvement while

Qualifications

• Minimum 2 years’ experience supervising a small to medium-sized administration team.
• Proven success leading administrative teams in a complex hospital environment.
• Advanced user of SIPICS (South Island Patient Information Care System).
• Strong understanding of Ministry of Health Planned Care / Elective Services Guidelines.
• Experience with data management and information systems.

Responsibilities

• Coordinates smooth patient flow across Respiratory, Gastroenterology, Infection Management & Nephrology services.
• supervise administration team providing coaching and leadership for high-quality, efficient service delivery.
• Monitor bookings and transcription throughput in line with service and Ministry of Health guidelines.
• Actively manage waitlists, reporting, and actions to meet service requirements.
• Conduct and respond to regular DNA audits.
• Provide daily supervision, guidance, and support to the administration team.
• Ensure an equitable distribution of workload across team members.
• Support staff through orientation, training, and ongoing coaching.
• Foster a positive, high-performing, patient-centred team culture.
• Work closely with the Administrative Team Leader to align resources with service needs.

Skills

Supervision

Administration

Data management

Communication

Leadership

SI PICS

MOH Guidelines

Education

People management qualification

Information systems

Tools

SIPICS

Job description

Canterbury District Health Board is seeking an Administrative Supervisor at Christchurch Hospital to lead the administration teams across Respiratory, Gastroenterology, Infection Management, and Nephrology services. The role focuses on ensuring smooth patient flow and high-quality administrative support in a busy tertiary hospital.

You will provide day-to-day supervision, coaching, and data management across systems, align resources with service needs, and drive continuous improvement while