Homecare Coordinator, Hamilton

Care on Call (NZ) Ltd; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Job summary

Care on Call (NZ) Limited is seeking a maternity-cover Coordinator to support rostering, bookings and client service. Based in Hamilton, you will join a nationwide team and help coordinate shifts across NZ offices.

The role focuses on strong communication, attention to detail and the ability to work under pressure to ensure caregivers are matched to client needs.

Qualifications

• Previous experience in healthcare or care coordination is beneficial.
• Proficient computer skills, including scheduling software and MS Office.
• Excellent communication and organizational abilities.
• Ability to work in a fast-paced, patient-focused environment.
• Current work visa / right to work in NZ.

Responsibilities

• Coordinate staff rosters across NZ offices.
• Book shifts and manage changes in rosters.
• Provide exceptional customer service to clients and their families.
• Support team with administration and data entry.

Skills

awesome phone manner

customer service

computer skills

healthcare sector knowledge

team player

organisation

attention to detail

problem solving

Job description

What we do:

Care on Call (NZ) Limited supports clients referred to us by organizations such as ACC, MOH, hospitals, community services and privately. Our clients come to us for a number of reasons, such as for some short term help with their home management/house work whilst they recover from injury through to 24/7 care and support or to quietly be alongside families and clients at the end of life. Our group of companies includes Care on Call, Florence Nightingale and Medcall.

What is awesome about what we do:

This is a unique business where we work together, with our Nurses, funders, clients, their family/whanau, local GP's and other healthcare professionals to do what we can to improve other people's lives.

We are a 24/7 nationwide business, and have a team of caring, capable and well trained coordinators booking shifts, managing changes in rosters and organising staff throughout our NZ offices.

This position is to cover maternity leave.

• Fixed term - 7 month contract.
• 40 hours per week.
• Until April 2027

The skills we are looking for are:

• awesome phone manner
• customer service focus
• excellent computer skills
• knowledge of the healthcare sector a huge bonus
• wanting to be part of a team and company who helps others
• organisation
• attention to detail
• problem solving!

You will need to have a current work visa / legal right to work in NZ.