Home Ownership Manager: Chartwell & Cambridge | Full Time | Permanent

ASB Bank; Cambridge; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Staff banking benefits

Flexible benefits programme

Job summary

ASB Bank in Waikato—Cambridge and Chartwell—is seeking an experienced Home Ownership Manager to own and grow a home lending portfolio. This dual-location role involves building trusted relationships with customers and branch teams across Cambridge and Chartwell, guiding borrowers from initial conversations to completion.

You’ll work a fixed Tuesday to Saturday roster, connect with customers during weekends, and deliver responsible lending outcomes while developing your lending capability within

Qualifications

• Home lending or relevant lending experience within banking or financial services.
• Strong ability to build trusted relationships with customers.
• Capable of meaningful financial conversations and risk awareness.

Responsibilities

• Managing and growing a pipeline of home lending opportunities
• Building strong relationships with customers, branch teams and referral networks
• Supporting customers from first-home buyers through to more complex lending needs
• Having meaningful financial conversations and identifying opportunities to add value
• Guiding customers through their lending journey from initial conversation through to completion
• Delivering excellent customer outcomes while effectively managing lending risk
• Building your presence and relationships across both the Cambridge and Chartwell communities

Skills

Home lending experience

Customer needs understanding

Confidence in financial conversations

Proactive opportunity development

Risk awareness

Collaboration with stakeholders

Curiosity and development

Job description

Tuesday to Saturday

• Take ownership of your own home lending portfolio
• Build trusted relationships across the Cambridge and Hamilton communities
• Support customers through every stage of their home ownership journey

About the role | Te tūranga

Ready to take the next step in your home lending career?

This is an exciting opportunity for an experienced lender to join our team, working across our Chartwell and Cambridge Advice Centres. This unique dual-location role gives you the opportunity to support customers, build strong relationships across both communities and contribute to the growth of home lending in the region.

The role operates on a fixed Tuesday to Saturday roster, giving our customers greater flexibility to connect with us about their home ownership goals, including on weekends.

Whether you're an experienced lender looking for your next challenge, or an internal banking professional ready to build on your existing lending capability, this is a great opportunity to deepen your expertise while taking ownership of a portfolio of customer relationships.

As a Home Ownership Manager, you'll support customers through one of their biggest financial decisions, helping them navigate their home ownership journey with confidence. You'll build lasting relationships, develop a strong pipeline of lending opportunities and deliver solutions that balance great customer outcomes with responsible lending.

What you’ll be doing

• Managing and growing a pipeline of home lending opportunities
• Building strong relationships with customers, branch teams and referral networks
• Supporting customers from first-home buyers through to more complex lending needs
• Having meaningful financial conversations and identifying opportunities to add value
• Guiding customers through their lending journey from initial conversation through to completion
• Delivering excellent customer outcomes while effectively managing lending risk
• Building your presence and relationships across both the Cambridge and Chartwell communities

What you’ll bring | Ō pūkenga

We're looking for someone who is passionate about helping customers and keen to continue building their lending expertise.

• Home lending or relevant lending experience within banking or financial services
• A strong understanding of customer needs and the ability to build trusted relationships
• Confidence having meaningful financial conversations with customers
• A proactive approach to identifying, developing and converting opportunities
• Sound judgement and an understanding of responsible lending and risk
• Strong collaboration and stakeholder management skills
• Curiosity, drive and a genuine desire to continue developing your lending capability

Why Cambridge & Chartwell?

This role gives you the opportunity to work across two distinct Waikato communities, combining the strong local feel of Cambridge with the customer opportunities available through Chartwell and the wider Hamilton market.

You’ll have the opportunity to grow your networks, develop a diverse lending portfolio and become a trusted home lending partner for customers across the region.

Why ASB?

At ASB, we’re driven by creating better outcomes for our customers. You’ll join a supportive team where your development is encouraged and you’ll have opportunities to continue building your lending expertise and broader banking career.

What You Can Expect

• Ownership of your own portfolio and customer relationships
• A consistent Tuesday to Saturday roster
• Ongoing coaching, development and learning opportunities
• Opportunities to grow your lending expertise and broader banking career
• Exposure to customers and networks across Cambridge and Chartwell
• Staff banking benefits and ASB’s flexible benefits programme

Our values | Ngā uara

At ASB, our values guide how we show up for our customers and each other every day:

• Kia Manaaki | Care – We put customers and each other first
• Kia Māia | Courage – We make good decisions and do the right thing
• Kia Mahira | Curiosity – We keep learning and finding better ways to serve our customers

In this role, you’ll bring these values to life by:

• Building genuine relationships with customers and colleagues
• Balancing lending opportunities with responsible decision making
• Continuously developing your lending expertise and market knowledge