Home Move Experience Lead (Sales Progression)

Lomond; Christchurch; On-site; NZD 55,000 - 73,000; Full time

Job summary

Lomond in Christchurch, NZ, is seeking a customer-focused Sales Progressor to manage a pipeline of residential property transactions from sale agreed to completion.

You will liaise with buyers, sellers, solicitors and mortgage advisers, delivering exceptional service and keeping customers informed throughout the journey.

If you are highly organised, proactive and enjoy solving problems to keep deals moving, we would love to hear from you.

Qualifications

• Passionate about delivering outstanding customer service.
• Excellent communication, influencing and relationship-building skills.
• Highly organised with strong attention to detail.
• Resilient with the ability to manage a busy workload.
• Take ownership of their pipeline and customer outcomes.
• Proactive, solution-focused and results-driven.

Responsibilities

• Manage a pipeline of property transactions from sale agreed through to completion.
• Deliver exceptional customer service at every interaction.
• Build strong and trusted relationships with buyers and sellers.
• Liaise effectively with solicitors, mortgage advisers and other parties in the chain.
• Proactively identify and resolve issues to minimise delays.
• Keep customers regularly updated and fully informed throughout their transaction.
• Drive transactions forward to achieve successful exchanges and completions.
• Maintain accurate records and notes using company systems.
• Collaborate with branch colleagues to deliver the best possible outcomes for customers.

Job description

Lomond in Christchurch, NZ, is seeking a customer-focused Sales Progressor to manage a pipeline of residential property transactions from sale agreed to completion.

You will liaise with buyers, sellers, solicitors and mortgage advisers, delivering exceptional service and keeping customers informed throughout the journey.

If you are highly organised, proactive and enjoy solving problems to keep deals moving, we would love to hear from you.