Healthcare Ops Leader for Virtual Clinic & Teams

ProCare; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Phone allowance

Free health insurance

Job summary

CareHQ in New Zealand is seeking an adaptable, hands-on leader to run day-to-day operations, develop the administrative team, and oversee recruitment and workforce planning. You will drive process improvements and help ensure an exceptional experience for patients, clinicians, and partners.

We welcome candidates from diverse backgrounds in healthcare operations or related fields who can lead people, improve processes, and thrive in a fast-moving environment where no two days are the same.

Qualifications

• Proven operational leadership experience.
• Strong people leadership and recruitment capability.
• Knack for improving systems, processes, and workflows.
• Confidence working with data, technology, and business performance metrics.
• Collaborative, hands-on approach and willingness to pitch in where needed.
• Interest in helping shape and grow a modern healthcare service.

Responsibilities

• Lead the day-to-day operations of CareHQ.
• Support and develop the administrative team.
• Oversee recruitment and workforce planning.
• Drive process improvements across operations and admin functions.
• Help ensure an exceptional experience for patients, clinicians, and partners.
• Collaborate across backgrounds in healthcare operations or related fields to deliver results.

Skills

Operational leadership

People leadership

Recruitment

Process improvement

Data analytics

Hands-on leadership

Job description

CareHQ in New Zealand is seeking an adaptable, hands-on leader to run day-to-day operations, develop the administrative team, and oversee recruitment and workforce planning. You will drive process improvements and help ensure an exceptional experience for patients, clinicians, and partners.

We welcome candidates from diverse backgrounds in healthcare operations or related fields who can lead people, improve processes, and thrive in a fast-moving environment where no two days are the same.