Healthcare Applications Support Analyst

Mogi I/O : OTT/Podcast/Short Video Apps for you; Christchurch; On-site; NZD 70,000 - 90,000; Full time

Job summary

Mogi I/O : OTT/Podcast/Short Video Apps for you is seeking an Application Support Analyst in New Zealand. You will maintain and support business applications, troubleshoot incidents, and contribute to system stability and performance.

Join a team focused on reliable service delivery, collaboration with vendors and product owners, and continuous improvement to enhance healthcare-oriented applications and workflows.

Qualifications

• Experience in application support and incident management.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.

Responsibilities

• Provide day-to-day support and administration for business applications.
• Investigate, diagnose, and resolve application incidents and technical issues.
• Log, classify, prioritise, track, and manage incidents and service requests.
• Monitor incident progress and provide updates to users.
• Perform routine application maintenance to support system stability.
• Collaborate with development teams, vendors, and stakeholders to resolve issues.
• Support enhancements and continuous improvement initiatives.
• Maintain documentation of incidents, resolutions, and procedures.

Skills

Application support

IT support

Systems administration

Education

IT/CS/IS degree or related field

Job description

Mogi I/O : OTT/Podcast/Short Video Apps for you is seeking an Application Support Analyst in New Zealand. You will maintain and support business applications, troubleshoot incidents, and contribute to system stability and performance.

Join a team focused on reliable service delivery, collaboration with vendors and product owners, and continuous improvement to enhance healthcare-oriented applications and workflows.