Healthcare Admin & Front Desk Coordinator

Health New Zealand - Te Whatu Ora - Southern; Dunedin; On-site; NZD 68,000 - 72,000; Full time

Job summary

Health New Zealand - Te Whatu Ora – Southern invites applications for a Receptionist / Administration Officer in the Community Nursing team based at Wakari Hospital. You will provide professional reception and administrative support, handling enquiries, coordinating appointments and records.

As the first point of contact for patients, visitors and staff, you will contribute to efficient service delivery, maintain confidentiality, and work closely with clinical and non-clinical colleagues to

Qualifications

• A minimum of NCEA Level 2 or equivalent.
• At least two years' experience in an administrative, clerical, or office support role
• Strong computer skills, including Microsoft Word, Excel, and Outlook
• Excellent written and verbal communication skills
• Strong organisational and time-management abilities
• High levels of professionalism and confidentiality
• The ability to work independently and as part of a team
• A proactive approach and willingness to learn new systems and processes
• Experience within the health sector would be advantageous

Responsibilities

• Providing high-quality reception and customer service support
• Managing telephone and email enquiries
• Coordinating appointments and maintaining administrative records
• Preparing meeting agendas, taking minutes, and tracking actions
• Maintaining electronic and paper filing systems
• Supporting service administration and office processes
• Assisting with continuous improvement initiatives and administrative projects
• Working collaboratively with clinical and non-clinical staff to ensure smooth service delivery

Skills

Communication skills

Organisational skills

Confidentiality

Teamwork

Independence

Proactivity

Education

NCEA Level 2 or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Health New Zealand - Te Whatu Ora – Southern invites applications for a Receptionist / Administration Officer in the Community Nursing team based at Wakari Hospital. You will provide professional reception and administrative support, handling enquiries, coordinating appointments and records.

As the first point of contact for patients, visitors and staff, you will contribute to efficient service delivery, maintain confidentiality, and work closely with clinical and non-clinical colleagues to